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What should Business Analyst do if they do not know something?


How should I answer an interview question that I think is too personal?Prospective employer approached my previous employer for business opportunities with information obtained during an interview. What should I do?Should I disqualify candidates if they Google the answer and type it verbatim in a phone screen?Sending a second follow-up e-mail to an incorrectly answered interview question






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








0















In an interview for BA I was asked an interview question that if you're with client and client says something about which you do not know what should you do? E.g. client says ".....Butterfly options valuation...."



Should I stop the client and ask what are butterfly options and ask them to explain it in a polite manner?



Because that's what I answered but they did not seem happy with the response and I was not selected.










share|improve this question






























    0















    In an interview for BA I was asked an interview question that if you're with client and client says something about which you do not know what should you do? E.g. client says ".....Butterfly options valuation...."



    Should I stop the client and ask what are butterfly options and ask them to explain it in a polite manner?



    Because that's what I answered but they did not seem happy with the response and I was not selected.










    share|improve this question


























      0












      0








      0








      In an interview for BA I was asked an interview question that if you're with client and client says something about which you do not know what should you do? E.g. client says ".....Butterfly options valuation...."



      Should I stop the client and ask what are butterfly options and ask them to explain it in a polite manner?



      Because that's what I answered but they did not seem happy with the response and I was not selected.










      share|improve this question














      In an interview for BA I was asked an interview question that if you're with client and client says something about which you do not know what should you do? E.g. client says ".....Butterfly options valuation...."



      Should I stop the client and ask what are butterfly options and ask them to explain it in a polite manner?



      Because that's what I answered but they did not seem happy with the response and I was not selected.







      interviewing






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked 28 mins ago









      Prison MikePrison Mike

      2,9174 gold badges15 silver badges32 bronze badges




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          1 Answer
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          Personally, I've made a career out of accepting responsibility when I get something wrong, and asking questions right away if I don't know something.



          There are some verbal cues that you can use to minimize disruption, like "Pardon me, could you back up a moment?" or "Just a moment, I want to make sure I'm clear on this..." If you just misheard something this gives the client a chance to clear that up. If they repeat and it still doesn't make sense, move into something more declarative like "I'm not sure I've heard of that. Could you sketch it out for me?"



          DO NOT be apologetic. It's not a crime to not know something. Welcome the opportunity to learn and thank them for the explanation.



          It is much better to be able to admit to a gap in your knowledge than to pretend to know key points that you clearly don't.






          share|improve this answer








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            Personally, I've made a career out of accepting responsibility when I get something wrong, and asking questions right away if I don't know something.



            There are some verbal cues that you can use to minimize disruption, like "Pardon me, could you back up a moment?" or "Just a moment, I want to make sure I'm clear on this..." If you just misheard something this gives the client a chance to clear that up. If they repeat and it still doesn't make sense, move into something more declarative like "I'm not sure I've heard of that. Could you sketch it out for me?"



            DO NOT be apologetic. It's not a crime to not know something. Welcome the opportunity to learn and thank them for the explanation.



            It is much better to be able to admit to a gap in your knowledge than to pretend to know key points that you clearly don't.






            share|improve this answer








            New contributor



            Thunderbuck is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.

























              2
















              Personally, I've made a career out of accepting responsibility when I get something wrong, and asking questions right away if I don't know something.



              There are some verbal cues that you can use to minimize disruption, like "Pardon me, could you back up a moment?" or "Just a moment, I want to make sure I'm clear on this..." If you just misheard something this gives the client a chance to clear that up. If they repeat and it still doesn't make sense, move into something more declarative like "I'm not sure I've heard of that. Could you sketch it out for me?"



              DO NOT be apologetic. It's not a crime to not know something. Welcome the opportunity to learn and thank them for the explanation.



              It is much better to be able to admit to a gap in your knowledge than to pretend to know key points that you clearly don't.






              share|improve this answer








              New contributor



              Thunderbuck is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.























                2














                2










                2









                Personally, I've made a career out of accepting responsibility when I get something wrong, and asking questions right away if I don't know something.



                There are some verbal cues that you can use to minimize disruption, like "Pardon me, could you back up a moment?" or "Just a moment, I want to make sure I'm clear on this..." If you just misheard something this gives the client a chance to clear that up. If they repeat and it still doesn't make sense, move into something more declarative like "I'm not sure I've heard of that. Could you sketch it out for me?"



                DO NOT be apologetic. It's not a crime to not know something. Welcome the opportunity to learn and thank them for the explanation.



                It is much better to be able to admit to a gap in your knowledge than to pretend to know key points that you clearly don't.






                share|improve this answer








                New contributor



                Thunderbuck is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.









                Personally, I've made a career out of accepting responsibility when I get something wrong, and asking questions right away if I don't know something.



                There are some verbal cues that you can use to minimize disruption, like "Pardon me, could you back up a moment?" or "Just a moment, I want to make sure I'm clear on this..." If you just misheard something this gives the client a chance to clear that up. If they repeat and it still doesn't make sense, move into something more declarative like "I'm not sure I've heard of that. Could you sketch it out for me?"



                DO NOT be apologetic. It's not a crime to not know something. Welcome the opportunity to learn and thank them for the explanation.



                It is much better to be able to admit to a gap in your knowledge than to pretend to know key points that you clearly don't.







                share|improve this answer








                New contributor



                Thunderbuck is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.








                share|improve this answer



                share|improve this answer






                New contributor



                Thunderbuck is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.








                answered 15 mins ago









                ThunderbuckThunderbuck

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                212 bronze badges




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