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How to report a deceptive in app purchase
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How to report a deceptive in app purchase
In-App Purchases - How can I know who did the charge-back?In game app updates, bypassing App StoreSongs purchased on iPhone won't sync back to the iPhone from iTunesWill apple reject app if there is trial version?How do in-app purchases work for child accounts with Family Sharing?How to report app developer to Apple?iOS - App Store view app purchase historyWhat are the App Store fees for subscription to an IoT hardware product?Am I limited to using Apple's In-App purchase for charging for in-app consumables?Identify if an iOS In-App Purchase is a consumable or non-consumable?
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Hoe do you go about reporting a deceptive in app purchase to apple? For example if an app has a purchase that claims to remove ads but it does not remove them as described.
What I mean is the app has 3 types of ads. one is a forced ad that shows from time to time. Another is an ad that is required in order to progress in the game, for example in order to unlock the next item that can be purchased. And the final is an ad that can be watched for a reward.
I am currently on a device with ios 13 beta so I am unable leave a review and there appears to be no way to report a problem with the app from the app store on the device
ios ios-appstore
asked 8 hours ago
Joe WJoe W
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Hoe do you go about reporting a deceptive in app purchase to apple? For example if an app has a purchase that claims to remove ads but it does not remove them as described.
What I mean is the app has 3 types of ads. one is a forced ad that shows from time to time. Another is an ad that is required in order to progress in the game, for example in order to unlock the next item that can be purchased. And the final is an ad that can be watched for a reward.
I am currently on a device with ios 13 beta so I am unable leave a review and there appears to be no way to report a problem with the app from the app store on the device
ios ios-appstore
asked 8 hours ago
Joe WJoe W
1115 bronze badges
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
Hoe do you go about reporting a deceptive in app purchase to apple? For example if an app has a purchase that claims to remove ads but it does not remove them as described.
What I mean is the app has 3 types of ads. one is a forced ad that shows from time to time. Another is an ad that is required in order to progress in the game, for example in order to unlock the next item that can be purchased. And the final is an ad that can be watched for a reward.
I am currently on a device with ios 13 beta so I am unable leave a review and there appears to be no way to report a problem with the app from the app store on the device
ios ios-appstore
asked 8 hours ago
Joe WJoe W
1115 bronze badges
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Hoe do you go about reporting a deceptive in app purchase to apple? For example if an app has a purchase that claims to remove ads but it does not remove them as described.
What I mean is the app has 3 types of ads. one is a forced ad that shows from time to time. Another is an ad that is required in order to progress in the game, for example in order to unlock the next item that can be purchased. And the final is an ad that can be watched for a reward.
I am currently on a device with ios 13 beta so I am unable leave a review and there appears to be no way to report a problem with the app from the app store on the device
ios ios-appstore
ios ios-appstore
asked 8 hours ago
Joe WJoe W
1115 bronze badges
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 8 hours ago
Joe WJoe W
1115 bronze badges
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 8 hours ago
Joe WJoe W
1115 bronze badges
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 8 hours ago
Joe WJoe W
1115 bronze badges
asked 8 hours ago
Joe WJoe W
1115 bronze badges
1115 bronze badges
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Joe W is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
When you open the App Store, near the top on the right is a link to support. This takes you to iTunes support where you can search or submit a question. I searched on your question and found the following:
Contact the iTunes Store Customer Service department using the form on
their Support page (select the category and subcategory closest to
the issue you're reporting and you'll find either an "Express Lane"
button - just follow the instructions to get to the contact form - or
an "Email Us" button) and explain your situation to them.
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
add a comment |
Apple app store support for third-party apps (not officially designed by Apple) is virtually nonexistent.
The only thing I ever found on reporting scams in the App Store is their "Report A Problem" link (https://reportaproblem.apple.com) which allows you to report bad purchases or scams within 90 days of the original charge.
Other than that, there is no fraud-protection, refunds, or third-party app support. Apple's website makes it virtually impossible to report anything out of purchases in the 90-day context. There's no link for reporting App Store rule violations. Caveat emptor - let the buyer beware. Assume that any microtransaction in an app can and will scam you, and don't assume Apple will help you out because they don't in my experience. (That's also the reason why I largely stopped buying apps on the App Store in protest of their horrendously bad and limited options for reporting problems.)
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
add a comment |
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
When you open the App Store, near the top on the right is a link to support. This takes you to iTunes support where you can search or submit a question. I searched on your question and found the following:
Contact the iTunes Store Customer Service department using the form on
their Support page (select the category and subcategory closest to
the issue you're reporting and you'll find either an "Express Lane"
button - just follow the instructions to get to the contact form - or
an "Email Us" button) and explain your situation to them.
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
add a comment |
When you open the App Store, near the top on the right is a link to support. This takes you to iTunes support where you can search or submit a question. I searched on your question and found the following:
Contact the iTunes Store Customer Service department using the form on
their Support page (select the category and subcategory closest to
the issue you're reporting and you'll find either an "Express Lane"
button - just follow the instructions to get to the contact form - or
an "Email Us" button) and explain your situation to them.
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
add a comment |
When you open the App Store, near the top on the right is a link to support. This takes you to iTunes support where you can search or submit a question. I searched on your question and found the following:
Contact the iTunes Store Customer Service department using the form on
their Support page (select the category and subcategory closest to
the issue you're reporting and you'll find either an "Express Lane"
button - just follow the instructions to get to the contact form - or
an "Email Us" button) and explain your situation to them.
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
When you open the App Store, near the top on the right is a link to support. This takes you to iTunes support where you can search or submit a question. I searched on your question and found the following:
Contact the iTunes Store Customer Service department using the form on
their Support page (select the category and subcategory closest to
the issue you're reporting and you'll find either an "Express Lane"
button - just follow the instructions to get to the contact form - or
an "Email Us" button) and explain your situation to them.
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
answered 7 hours ago
jmhjmh
5,2902 gold badges7 silver badges33 bronze badges
5,2902 gold badges7 silver badges33 bronze badges
add a comment |
add a comment |
Apple app store support for third-party apps (not officially designed by Apple) is virtually nonexistent.
The only thing I ever found on reporting scams in the App Store is their "Report A Problem" link (https://reportaproblem.apple.com) which allows you to report bad purchases or scams within 90 days of the original charge.
Other than that, there is no fraud-protection, refunds, or third-party app support. Apple's website makes it virtually impossible to report anything out of purchases in the 90-day context. There's no link for reporting App Store rule violations. Caveat emptor - let the buyer beware. Assume that any microtransaction in an app can and will scam you, and don't assume Apple will help you out because they don't in my experience. (That's also the reason why I largely stopped buying apps on the App Store in protest of their horrendously bad and limited options for reporting problems.)
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
add a comment |
Apple app store support for third-party apps (not officially designed by Apple) is virtually nonexistent.
The only thing I ever found on reporting scams in the App Store is their "Report A Problem" link (https://reportaproblem.apple.com) which allows you to report bad purchases or scams within 90 days of the original charge.
Other than that, there is no fraud-protection, refunds, or third-party app support. Apple's website makes it virtually impossible to report anything out of purchases in the 90-day context. There's no link for reporting App Store rule violations. Caveat emptor - let the buyer beware. Assume that any microtransaction in an app can and will scam you, and don't assume Apple will help you out because they don't in my experience. (That's also the reason why I largely stopped buying apps on the App Store in protest of their horrendously bad and limited options for reporting problems.)
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
add a comment |
Apple app store support for third-party apps (not officially designed by Apple) is virtually nonexistent.
The only thing I ever found on reporting scams in the App Store is their "Report A Problem" link (https://reportaproblem.apple.com) which allows you to report bad purchases or scams within 90 days of the original charge.
Other than that, there is no fraud-protection, refunds, or third-party app support. Apple's website makes it virtually impossible to report anything out of purchases in the 90-day context. There's no link for reporting App Store rule violations. Caveat emptor - let the buyer beware. Assume that any microtransaction in an app can and will scam you, and don't assume Apple will help you out because they don't in my experience. (That's also the reason why I largely stopped buying apps on the App Store in protest of their horrendously bad and limited options for reporting problems.)
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
Apple app store support for third-party apps (not officially designed by Apple) is virtually nonexistent.
The only thing I ever found on reporting scams in the App Store is their "Report A Problem" link (https://reportaproblem.apple.com) which allows you to report bad purchases or scams within 90 days of the original charge.
Other than that, there is no fraud-protection, refunds, or third-party app support. Apple's website makes it virtually impossible to report anything out of purchases in the 90-day context. There's no link for reporting App Store rule violations. Caveat emptor - let the buyer beware. Assume that any microtransaction in an app can and will scam you, and don't assume Apple will help you out because they don't in my experience. (That's also the reason why I largely stopped buying apps on the App Store in protest of their horrendously bad and limited options for reporting problems.)
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
answered 7 hours ago
user1258361user1258361
3434 silver badges15 bronze badges
3434 silver badges15 bronze badges
add a comment |
add a comment |
