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Credit union holding car note, refuses to provide details of how payments have been applied
Can landlord require me to pay rent through ACH?Can a company legally disable a product on the basis it was acquired fraudulently?
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A credit union financed a car note for me. I never knew them before the loan transaction and I only have the car note there. Recently, my payments seem to not lower my loan balance as much as it should, meaning they are charging me for something I cannot see. I asked for online access to my history so I could check it. They said I had to open a depository account in order to have that feature. How can I concisely ask for my history so that I can figure out what is going on? Can they refuse to provide that?
banking loan
asked 8 hours ago
Kevin MitchellKevin Mitchell
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A credit union financed a car note for me. I never knew them before the loan transaction and I only have the car note there. Recently, my payments seem to not lower my loan balance as much as it should, meaning they are charging me for something I cannot see. I asked for online access to my history so I could check it. They said I had to open a depository account in order to have that feature. How can I concisely ask for my history so that I can figure out what is going on? Can they refuse to provide that?
banking loan
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
What jurisdiction is this in? What country, and if a federal country such as the US or Canada, what state or province? The laws on what a bank or CU must provide vary.
– David Siegel
8 hours ago
It is in Texas. The CU is Velocity CU out of Austin.
– Kevin Mitchell
6 hours ago
add a comment |
A credit union financed a car note for me. I never knew them before the loan transaction and I only have the car note there. Recently, my payments seem to not lower my loan balance as much as it should, meaning they are charging me for something I cannot see. I asked for online access to my history so I could check it. They said I had to open a depository account in order to have that feature. How can I concisely ask for my history so that I can figure out what is going on? Can they refuse to provide that?
banking loan
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
A credit union financed a car note for me. I never knew them before the loan transaction and I only have the car note there. Recently, my payments seem to not lower my loan balance as much as it should, meaning they are charging me for something I cannot see. I asked for online access to my history so I could check it. They said I had to open a depository account in order to have that feature. How can I concisely ask for my history so that I can figure out what is going on? Can they refuse to provide that?
banking loan
banking loan
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
asked 8 hours ago
Kevin MitchellKevin Mitchell
61 bronze badge
61 bronze badge
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Kevin Mitchell is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
What jurisdiction is this in? What country, and if a federal country such as the US or Canada, what state or province? The laws on what a bank or CU must provide vary.
– David Siegel
8 hours ago
It is in Texas. The CU is Velocity CU out of Austin.
– Kevin Mitchell
6 hours ago
add a comment |
What jurisdiction is this in? What country, and if a federal country such as the US or Canada, what state or province? The laws on what a bank or CU must provide vary.
– David Siegel
8 hours ago
It is in Texas. The CU is Velocity CU out of Austin.
– Kevin Mitchell
6 hours ago
What jurisdiction is this in? What country, and if a federal country such as the US or Canada, what state or province? The laws on what a bank or CU must provide vary.
– David Siegel
8 hours ago
What jurisdiction is this in? What country, and if a federal country such as the US or Canada, what state or province? The laws on what a bank or CU must provide vary.
– David Siegel
8 hours ago
It is in Texas. The CU is Velocity CU out of Austin.
– Kevin Mitchell
6 hours ago
It is in Texas. The CU is Velocity CU out of Austin.
– Kevin Mitchell
6 hours ago
add a comment |
1 Answer
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They are probably not required to provide online access at all. They are probably required to provide some sort of written statement, unless you have waived that in favor of online or electronic versions. The exact requirements will vary in different jurisdictions.
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
add a comment |
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They are probably not required to provide online access at all. They are probably required to provide some sort of written statement, unless you have waived that in favor of online or electronic versions. The exact requirements will vary in different jurisdictions.
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
add a comment |
They are probably not required to provide online access at all. They are probably required to provide some sort of written statement, unless you have waived that in favor of online or electronic versions. The exact requirements will vary in different jurisdictions.
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
add a comment |
They are probably not required to provide online access at all. They are probably required to provide some sort of written statement, unless you have waived that in favor of online or electronic versions. The exact requirements will vary in different jurisdictions.
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
They are probably not required to provide online access at all. They are probably required to provide some sort of written statement, unless you have waived that in favor of online or electronic versions. The exact requirements will vary in different jurisdictions.
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
answered 8 hours ago
David SiegelDavid Siegel
23.9k1 gold badge43 silver badges87 bronze badges
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add a comment |
Kevin Mitchell is a new contributor. Be nice, and check out our Code of Conduct.
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What jurisdiction is this in? What country, and if a federal country such as the US or Canada, what state or province? The laws on what a bank or CU must provide vary.
– David Siegel
8 hours ago
It is in Texas. The CU is Velocity CU out of Austin.
– Kevin Mitchell
6 hours ago