Facebook Marketing API asset access suddenly deniedAccessing Facebook Marketing API from Javauser limit reach with the facebook marketing API on a dashboardUnable to access Facebook Marketing APIFacebook marketing api access non existing fieldUnable to create ad creative using Facebook graph apiApp Acceptance Process for Facebook Marketing APIWhich Facebook API calls count against the Marketing API rate limit?Facebook Marketing API - Object with ID does not existHow to get Learning phase status of adsets using Facebook Marketing APIHow to access facebook ad insights through the marketing api

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Facebook Marketing API asset access suddenly denied


Accessing Facebook Marketing API from Javauser limit reach with the facebook marketing API on a dashboardUnable to access Facebook Marketing APIFacebook marketing api access non existing fieldUnable to create ad creative using Facebook graph apiApp Acceptance Process for Facebook Marketing APIWhich Facebook API calls count against the Marketing API rate limit?Facebook Marketing API - Object with ID does not existHow to get Learning phase status of adsets using Facebook Marketing APIHow to access facebook ad insights through the marketing api






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9















I maintain a couple of Facebook Marketing API PHP integrations. They pull data from ad campaigns into a dashboard. Since these are for specific clients to access their own data, I keep them in Dev mode as I don't want them publicly visible. At 10 AM this morning, the API suddenly started refusing connections to both apps. The error I get is:



"error_user_title": "Specific asset cannot be accessed in dev mode app",



"error_user_msg": "Your query touched some business assets which cannot be viewed in dev mode app. Please make sure all business assets the dev mode app is accessing are either with in the same business as the app, or under the caller if app doesn't have a business. Dev mode app and accessing asset are not owned by same business",



I went through the app settings and the relevant business is still associated with the app. I verified all the credentials and it all appears good. This happened simultaneously across two similarly-configured apps.



Nothing changed about my code, and as this happened two two different apps and two different accounts simultaneously, I assume Facebook just changed something.



Anyone know how to fix this?










share|improve this question

















  • 3





    Same, at same time as you. Maybe something going on with Facebook? I started experiencing this error around 10am PST and have been continually experiencing it since then.

    – Josh
    8 hours ago












  • Just a note, go into facebook admin, go into settings for the app where you handle the api key and all that, associate your app with your business id, or let me know if you had already done that. i had not done that, i just did that now, and maybe that was it.

    – Josh
    8 hours ago












  • I'd already associated the app with the business id back when I set up the app, and I checked that it was still associated when the errors started. Wasn't the issue for me.

    – James
    7 hours ago











  • I had the same issues begin at 10 AM PST today.

    – Kavi Sek
    6 hours ago











  • Looks like it's resolved itself for me, as other commenters have posted. It's working again on both my apps.

    – James
    4 hours ago

















9















I maintain a couple of Facebook Marketing API PHP integrations. They pull data from ad campaigns into a dashboard. Since these are for specific clients to access their own data, I keep them in Dev mode as I don't want them publicly visible. At 10 AM this morning, the API suddenly started refusing connections to both apps. The error I get is:



"error_user_title": "Specific asset cannot be accessed in dev mode app",



"error_user_msg": "Your query touched some business assets which cannot be viewed in dev mode app. Please make sure all business assets the dev mode app is accessing are either with in the same business as the app, or under the caller if app doesn't have a business. Dev mode app and accessing asset are not owned by same business",



I went through the app settings and the relevant business is still associated with the app. I verified all the credentials and it all appears good. This happened simultaneously across two similarly-configured apps.



Nothing changed about my code, and as this happened two two different apps and two different accounts simultaneously, I assume Facebook just changed something.



Anyone know how to fix this?










share|improve this question

















  • 3





    Same, at same time as you. Maybe something going on with Facebook? I started experiencing this error around 10am PST and have been continually experiencing it since then.

    – Josh
    8 hours ago












  • Just a note, go into facebook admin, go into settings for the app where you handle the api key and all that, associate your app with your business id, or let me know if you had already done that. i had not done that, i just did that now, and maybe that was it.

    – Josh
    8 hours ago












  • I'd already associated the app with the business id back when I set up the app, and I checked that it was still associated when the errors started. Wasn't the issue for me.

    – James
    7 hours ago











  • I had the same issues begin at 10 AM PST today.

    – Kavi Sek
    6 hours ago











  • Looks like it's resolved itself for me, as other commenters have posted. It's working again on both my apps.

    – James
    4 hours ago













9












9








9


3






I maintain a couple of Facebook Marketing API PHP integrations. They pull data from ad campaigns into a dashboard. Since these are for specific clients to access their own data, I keep them in Dev mode as I don't want them publicly visible. At 10 AM this morning, the API suddenly started refusing connections to both apps. The error I get is:



"error_user_title": "Specific asset cannot be accessed in dev mode app",



"error_user_msg": "Your query touched some business assets which cannot be viewed in dev mode app. Please make sure all business assets the dev mode app is accessing are either with in the same business as the app, or under the caller if app doesn't have a business. Dev mode app and accessing asset are not owned by same business",



I went through the app settings and the relevant business is still associated with the app. I verified all the credentials and it all appears good. This happened simultaneously across two similarly-configured apps.



Nothing changed about my code, and as this happened two two different apps and two different accounts simultaneously, I assume Facebook just changed something.



Anyone know how to fix this?










share|improve this question














I maintain a couple of Facebook Marketing API PHP integrations. They pull data from ad campaigns into a dashboard. Since these are for specific clients to access their own data, I keep them in Dev mode as I don't want them publicly visible. At 10 AM this morning, the API suddenly started refusing connections to both apps. The error I get is:



"error_user_title": "Specific asset cannot be accessed in dev mode app",



"error_user_msg": "Your query touched some business assets which cannot be viewed in dev mode app. Please make sure all business assets the dev mode app is accessing are either with in the same business as the app, or under the caller if app doesn't have a business. Dev mode app and accessing asset are not owned by same business",



I went through the app settings and the relevant business is still associated with the app. I verified all the credentials and it all appears good. This happened simultaneously across two similarly-configured apps.



Nothing changed about my code, and as this happened two two different apps and two different accounts simultaneously, I assume Facebook just changed something.



Anyone know how to fix this?







facebook-marketing-api






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 8 hours ago









JamesJames

4171415




4171415







  • 3





    Same, at same time as you. Maybe something going on with Facebook? I started experiencing this error around 10am PST and have been continually experiencing it since then.

    – Josh
    8 hours ago












  • Just a note, go into facebook admin, go into settings for the app where you handle the api key and all that, associate your app with your business id, or let me know if you had already done that. i had not done that, i just did that now, and maybe that was it.

    – Josh
    8 hours ago












  • I'd already associated the app with the business id back when I set up the app, and I checked that it was still associated when the errors started. Wasn't the issue for me.

    – James
    7 hours ago











  • I had the same issues begin at 10 AM PST today.

    – Kavi Sek
    6 hours ago











  • Looks like it's resolved itself for me, as other commenters have posted. It's working again on both my apps.

    – James
    4 hours ago












  • 3





    Same, at same time as you. Maybe something going on with Facebook? I started experiencing this error around 10am PST and have been continually experiencing it since then.

    – Josh
    8 hours ago












  • Just a note, go into facebook admin, go into settings for the app where you handle the api key and all that, associate your app with your business id, or let me know if you had already done that. i had not done that, i just did that now, and maybe that was it.

    – Josh
    8 hours ago












  • I'd already associated the app with the business id back when I set up the app, and I checked that it was still associated when the errors started. Wasn't the issue for me.

    – James
    7 hours ago











  • I had the same issues begin at 10 AM PST today.

    – Kavi Sek
    6 hours ago











  • Looks like it's resolved itself for me, as other commenters have posted. It's working again on both my apps.

    – James
    4 hours ago







3




3





Same, at same time as you. Maybe something going on with Facebook? I started experiencing this error around 10am PST and have been continually experiencing it since then.

– Josh
8 hours ago






Same, at same time as you. Maybe something going on with Facebook? I started experiencing this error around 10am PST and have been continually experiencing it since then.

– Josh
8 hours ago














Just a note, go into facebook admin, go into settings for the app where you handle the api key and all that, associate your app with your business id, or let me know if you had already done that. i had not done that, i just did that now, and maybe that was it.

– Josh
8 hours ago






Just a note, go into facebook admin, go into settings for the app where you handle the api key and all that, associate your app with your business id, or let me know if you had already done that. i had not done that, i just did that now, and maybe that was it.

– Josh
8 hours ago














I'd already associated the app with the business id back when I set up the app, and I checked that it was still associated when the errors started. Wasn't the issue for me.

– James
7 hours ago





I'd already associated the app with the business id back when I set up the app, and I checked that it was still associated when the errors started. Wasn't the issue for me.

– James
7 hours ago













I had the same issues begin at 10 AM PST today.

– Kavi Sek
6 hours ago





I had the same issues begin at 10 AM PST today.

– Kavi Sek
6 hours ago













Looks like it's resolved itself for me, as other commenters have posted. It's working again on both my apps.

– James
4 hours ago





Looks like it's resolved itself for me, as other commenters have posted. It's working again on both my apps.

– James
4 hours ago












7 Answers
7






active

oldest

votes


















5














I was experiencing the same thing. As Pieter suggested, it look like it was a bug and has now been resolved. My app is working fine now.






share|improve this answer






























    2














    Same here few minutes ago. Looking forward to see the answers as well!






    share|improve this answer






























      2














      Seems to be an issue with Facebook as I'm currently experiencing the same thing. I'm not using PHP though, using Node on this side.






      share|improve this answer






























        2














        I just had the same issue. I was able to resolve it by changing the status of the app from 'Off - In Development' to 'On - Live'. After going live I was not able to find my app by searching for it. If that changes because of some delay on Facebook's end I'll update this.



        Off - In Development



        On - Live



        Update: According to https://developers.facebook.com/docs/apps/managing-development-cycle/ it doesn't look like your app can be found unless you submit it to the App Center.






        share|improve this answer






























          1














          I hope this works for some of you.



          1) I was able to resolve the problem navigating to the following domain containing the app settings.



          https://developers.facebook.com



          2) Under "My Apps", select your app (mine was in dev mode).



          Developer Home Page



          3) Then select the "advanced" settings in the left-hand margin. See image below.



          Advanced Settings



          4) On the next page, I scrolled down to the Business Manager subsection and selecting my company. Saved the changes on the page. At the time my Facebook Account was an Admin for this business.



          [Business Manager Example[2]



          Then ran my Python Script. Everything worked afterwards.



          My app was in dev mode the entire time as we only use it internally.






          share|improve this answer
































            0














            Ok, here is my current understanding of the problem. You have a facebook business id for which you can create multiple apps. When creating an app it defaults to a generic developer app that is not associated with your facebook business id.



            You are running queries (e.g. graph rest api requests) that were accessing data objects associated with your business id from your app that is not associated with your business id.



            This basically means you need to get your dev app associated with your business id in order to do those graph calls.



            You can do this from the facebook marketing api admin area. Once you associate then you need to do all the request like setup a privacy policy, get it approved, setup proper permissions, etc. Then you should be able to continue as before.



            So my best guess is fb decided to just suddenly lock down generic app requests against data that belongs to a particular business id.






            share|improve this answer























            • You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

              – James
              7 hours ago






            • 1





              Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

              – Josh
              7 hours ago











            • That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

              – James
              7 hours ago







            • 1





              Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

              – Josh
              7 hours ago











            • Damn. OK well thanks for pointing the way to a possible solution.

              – James
              7 hours ago


















            0














            Same here. But it looks like a bug has been opened that can be followed: https://developers.facebook.com/support/bugs/2469410236669471/?disable_redirect=0






            share|improve this answer























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              7 Answers
              7






              active

              oldest

              votes








              7 Answers
              7






              active

              oldest

              votes









              active

              oldest

              votes






              active

              oldest

              votes









              5














              I was experiencing the same thing. As Pieter suggested, it look like it was a bug and has now been resolved. My app is working fine now.






              share|improve this answer



























                5














                I was experiencing the same thing. As Pieter suggested, it look like it was a bug and has now been resolved. My app is working fine now.






                share|improve this answer

























                  5












                  5








                  5







                  I was experiencing the same thing. As Pieter suggested, it look like it was a bug and has now been resolved. My app is working fine now.






                  share|improve this answer













                  I was experiencing the same thing. As Pieter suggested, it look like it was a bug and has now been resolved. My app is working fine now.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 5 hours ago









                  John WolfJohn Wolf

                  14612




                  14612























                      2














                      Same here few minutes ago. Looking forward to see the answers as well!






                      share|improve this answer



























                        2














                        Same here few minutes ago. Looking forward to see the answers as well!






                        share|improve this answer

























                          2












                          2








                          2







                          Same here few minutes ago. Looking forward to see the answers as well!






                          share|improve this answer













                          Same here few minutes ago. Looking forward to see the answers as well!







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered 8 hours ago









                          GPaulGPaul

                          293




                          293





















                              2














                              Seems to be an issue with Facebook as I'm currently experiencing the same thing. I'm not using PHP though, using Node on this side.






                              share|improve this answer



























                                2














                                Seems to be an issue with Facebook as I'm currently experiencing the same thing. I'm not using PHP though, using Node on this side.






                                share|improve this answer

























                                  2












                                  2








                                  2







                                  Seems to be an issue with Facebook as I'm currently experiencing the same thing. I'm not using PHP though, using Node on this side.






                                  share|improve this answer













                                  Seems to be an issue with Facebook as I'm currently experiencing the same thing. I'm not using PHP though, using Node on this side.







                                  share|improve this answer












                                  share|improve this answer



                                  share|improve this answer










                                  answered 8 hours ago









                                  JasonJason

                                  364




                                  364





















                                      2














                                      I just had the same issue. I was able to resolve it by changing the status of the app from 'Off - In Development' to 'On - Live'. After going live I was not able to find my app by searching for it. If that changes because of some delay on Facebook's end I'll update this.



                                      Off - In Development



                                      On - Live



                                      Update: According to https://developers.facebook.com/docs/apps/managing-development-cycle/ it doesn't look like your app can be found unless you submit it to the App Center.






                                      share|improve this answer



























                                        2














                                        I just had the same issue. I was able to resolve it by changing the status of the app from 'Off - In Development' to 'On - Live'. After going live I was not able to find my app by searching for it. If that changes because of some delay on Facebook's end I'll update this.



                                        Off - In Development



                                        On - Live



                                        Update: According to https://developers.facebook.com/docs/apps/managing-development-cycle/ it doesn't look like your app can be found unless you submit it to the App Center.






                                        share|improve this answer

























                                          2












                                          2








                                          2







                                          I just had the same issue. I was able to resolve it by changing the status of the app from 'Off - In Development' to 'On - Live'. After going live I was not able to find my app by searching for it. If that changes because of some delay on Facebook's end I'll update this.



                                          Off - In Development



                                          On - Live



                                          Update: According to https://developers.facebook.com/docs/apps/managing-development-cycle/ it doesn't look like your app can be found unless you submit it to the App Center.






                                          share|improve this answer













                                          I just had the same issue. I was able to resolve it by changing the status of the app from 'Off - In Development' to 'On - Live'. After going live I was not able to find my app by searching for it. If that changes because of some delay on Facebook's end I'll update this.



                                          Off - In Development



                                          On - Live



                                          Update: According to https://developers.facebook.com/docs/apps/managing-development-cycle/ it doesn't look like your app can be found unless you submit it to the App Center.







                                          share|improve this answer












                                          share|improve this answer



                                          share|improve this answer










                                          answered 6 hours ago









                                          Safari137Safari137

                                          1498




                                          1498





















                                              1














                                              I hope this works for some of you.



                                              1) I was able to resolve the problem navigating to the following domain containing the app settings.



                                              https://developers.facebook.com



                                              2) Under "My Apps", select your app (mine was in dev mode).



                                              Developer Home Page



                                              3) Then select the "advanced" settings in the left-hand margin. See image below.



                                              Advanced Settings



                                              4) On the next page, I scrolled down to the Business Manager subsection and selecting my company. Saved the changes on the page. At the time my Facebook Account was an Admin for this business.



                                              [Business Manager Example[2]



                                              Then ran my Python Script. Everything worked afterwards.



                                              My app was in dev mode the entire time as we only use it internally.






                                              share|improve this answer





























                                                1














                                                I hope this works for some of you.



                                                1) I was able to resolve the problem navigating to the following domain containing the app settings.



                                                https://developers.facebook.com



                                                2) Under "My Apps", select your app (mine was in dev mode).



                                                Developer Home Page



                                                3) Then select the "advanced" settings in the left-hand margin. See image below.



                                                Advanced Settings



                                                4) On the next page, I scrolled down to the Business Manager subsection and selecting my company. Saved the changes on the page. At the time my Facebook Account was an Admin for this business.



                                                [Business Manager Example[2]



                                                Then ran my Python Script. Everything worked afterwards.



                                                My app was in dev mode the entire time as we only use it internally.






                                                share|improve this answer



























                                                  1












                                                  1








                                                  1







                                                  I hope this works for some of you.



                                                  1) I was able to resolve the problem navigating to the following domain containing the app settings.



                                                  https://developers.facebook.com



                                                  2) Under "My Apps", select your app (mine was in dev mode).



                                                  Developer Home Page



                                                  3) Then select the "advanced" settings in the left-hand margin. See image below.



                                                  Advanced Settings



                                                  4) On the next page, I scrolled down to the Business Manager subsection and selecting my company. Saved the changes on the page. At the time my Facebook Account was an Admin for this business.



                                                  [Business Manager Example[2]



                                                  Then ran my Python Script. Everything worked afterwards.



                                                  My app was in dev mode the entire time as we only use it internally.






                                                  share|improve this answer















                                                  I hope this works for some of you.



                                                  1) I was able to resolve the problem navigating to the following domain containing the app settings.



                                                  https://developers.facebook.com



                                                  2) Under "My Apps", select your app (mine was in dev mode).



                                                  Developer Home Page



                                                  3) Then select the "advanced" settings in the left-hand margin. See image below.



                                                  Advanced Settings



                                                  4) On the next page, I scrolled down to the Business Manager subsection and selecting my company. Saved the changes on the page. At the time my Facebook Account was an Admin for this business.



                                                  [Business Manager Example[2]



                                                  Then ran my Python Script. Everything worked afterwards.



                                                  My app was in dev mode the entire time as we only use it internally.







                                                  share|improve this answer














                                                  share|improve this answer



                                                  share|improve this answer








                                                  edited 5 hours ago

























                                                  answered 6 hours ago









                                                  Kavi SekKavi Sek

                                                  1163




                                                  1163





















                                                      0














                                                      Ok, here is my current understanding of the problem. You have a facebook business id for which you can create multiple apps. When creating an app it defaults to a generic developer app that is not associated with your facebook business id.



                                                      You are running queries (e.g. graph rest api requests) that were accessing data objects associated with your business id from your app that is not associated with your business id.



                                                      This basically means you need to get your dev app associated with your business id in order to do those graph calls.



                                                      You can do this from the facebook marketing api admin area. Once you associate then you need to do all the request like setup a privacy policy, get it approved, setup proper permissions, etc. Then you should be able to continue as before.



                                                      So my best guess is fb decided to just suddenly lock down generic app requests against data that belongs to a particular business id.






                                                      share|improve this answer























                                                      • You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

                                                        – James
                                                        7 hours ago






                                                      • 1





                                                        Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

                                                        – Josh
                                                        7 hours ago











                                                      • That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

                                                        – James
                                                        7 hours ago







                                                      • 1





                                                        Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

                                                        – Josh
                                                        7 hours ago











                                                      • Damn. OK well thanks for pointing the way to a possible solution.

                                                        – James
                                                        7 hours ago















                                                      0














                                                      Ok, here is my current understanding of the problem. You have a facebook business id for which you can create multiple apps. When creating an app it defaults to a generic developer app that is not associated with your facebook business id.



                                                      You are running queries (e.g. graph rest api requests) that were accessing data objects associated with your business id from your app that is not associated with your business id.



                                                      This basically means you need to get your dev app associated with your business id in order to do those graph calls.



                                                      You can do this from the facebook marketing api admin area. Once you associate then you need to do all the request like setup a privacy policy, get it approved, setup proper permissions, etc. Then you should be able to continue as before.



                                                      So my best guess is fb decided to just suddenly lock down generic app requests against data that belongs to a particular business id.






                                                      share|improve this answer























                                                      • You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

                                                        – James
                                                        7 hours ago






                                                      • 1





                                                        Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

                                                        – Josh
                                                        7 hours ago











                                                      • That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

                                                        – James
                                                        7 hours ago







                                                      • 1





                                                        Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

                                                        – Josh
                                                        7 hours ago











                                                      • Damn. OK well thanks for pointing the way to a possible solution.

                                                        – James
                                                        7 hours ago













                                                      0












                                                      0








                                                      0







                                                      Ok, here is my current understanding of the problem. You have a facebook business id for which you can create multiple apps. When creating an app it defaults to a generic developer app that is not associated with your facebook business id.



                                                      You are running queries (e.g. graph rest api requests) that were accessing data objects associated with your business id from your app that is not associated with your business id.



                                                      This basically means you need to get your dev app associated with your business id in order to do those graph calls.



                                                      You can do this from the facebook marketing api admin area. Once you associate then you need to do all the request like setup a privacy policy, get it approved, setup proper permissions, etc. Then you should be able to continue as before.



                                                      So my best guess is fb decided to just suddenly lock down generic app requests against data that belongs to a particular business id.






                                                      share|improve this answer













                                                      Ok, here is my current understanding of the problem. You have a facebook business id for which you can create multiple apps. When creating an app it defaults to a generic developer app that is not associated with your facebook business id.



                                                      You are running queries (e.g. graph rest api requests) that were accessing data objects associated with your business id from your app that is not associated with your business id.



                                                      This basically means you need to get your dev app associated with your business id in order to do those graph calls.



                                                      You can do this from the facebook marketing api admin area. Once you associate then you need to do all the request like setup a privacy policy, get it approved, setup proper permissions, etc. Then you should be able to continue as before.



                                                      So my best guess is fb decided to just suddenly lock down generic app requests against data that belongs to a particular business id.







                                                      share|improve this answer












                                                      share|improve this answer



                                                      share|improve this answer










                                                      answered 7 hours ago









                                                      JoshJosh

                                                      11.8k63855




                                                      11.8k63855












                                                      • You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

                                                        – James
                                                        7 hours ago






                                                      • 1





                                                        Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

                                                        – Josh
                                                        7 hours ago











                                                      • That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

                                                        – James
                                                        7 hours ago







                                                      • 1





                                                        Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

                                                        – Josh
                                                        7 hours ago











                                                      • Damn. OK well thanks for pointing the way to a possible solution.

                                                        – James
                                                        7 hours ago

















                                                      • You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

                                                        – James
                                                        7 hours ago






                                                      • 1





                                                        Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

                                                        – Josh
                                                        7 hours ago











                                                      • That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

                                                        – James
                                                        7 hours ago







                                                      • 1





                                                        Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

                                                        – Josh
                                                        7 hours ago











                                                      • Damn. OK well thanks for pointing the way to a possible solution.

                                                        – James
                                                        7 hours ago
















                                                      You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

                                                      – James
                                                      7 hours ago





                                                      You mean like this? imgur.com/sn8lI00 I've already got the values put in there. You mention updating the privacy policy, getting it approved, etc. Maybe that is the issue? These apps are not intended to ever be public so they're in dev mode.

                                                      – James
                                                      7 hours ago




                                                      1




                                                      1





                                                      Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

                                                      – Josh
                                                      7 hours ago





                                                      Hmm, on my colleague's screen there was a drop down menu, where we had to set the app to the name of our business, to associate it. This menu was not configured. Once I did it, I started getting slightly different errors (e.g. I got a 403 instead of a 400, this time about needing business_manager permissions).

                                                      – Josh
                                                      7 hours ago













                                                      That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

                                                      – James
                                                      7 hours ago






                                                      That sounds promising, but I'm not seeing such a dropdown menu, unless you mean the autocomplete menu that shows up when you start typing in the boxes in the above screenshot. Any chance you could describe the exact place you found that menu?

                                                      – James
                                                      7 hours ago





                                                      1




                                                      1





                                                      Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

                                                      – Josh
                                                      7 hours ago





                                                      Unfortunately no, it is his responsibility so I did not get a good look. Unfortunately am also switching to work on something else for now.

                                                      – Josh
                                                      7 hours ago













                                                      Damn. OK well thanks for pointing the way to a possible solution.

                                                      – James
                                                      7 hours ago





                                                      Damn. OK well thanks for pointing the way to a possible solution.

                                                      – James
                                                      7 hours ago











                                                      0














                                                      Same here. But it looks like a bug has been opened that can be followed: https://developers.facebook.com/support/bugs/2469410236669471/?disable_redirect=0






                                                      share|improve this answer



























                                                        0














                                                        Same here. But it looks like a bug has been opened that can be followed: https://developers.facebook.com/support/bugs/2469410236669471/?disable_redirect=0






                                                        share|improve this answer

























                                                          0












                                                          0








                                                          0







                                                          Same here. But it looks like a bug has been opened that can be followed: https://developers.facebook.com/support/bugs/2469410236669471/?disable_redirect=0






                                                          share|improve this answer













                                                          Same here. But it looks like a bug has been opened that can be followed: https://developers.facebook.com/support/bugs/2469410236669471/?disable_redirect=0







                                                          share|improve this answer












                                                          share|improve this answer



                                                          share|improve this answer










                                                          answered 6 hours ago









                                                          Pieter JordaanPieter Jordaan

                                                          264




                                                          264



























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