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How to show my boss that the relationship with the client's personnel is troublesome?


How to push back on a management decision I know is wrongHow do I maintain work discipline during testing cycles?Asked to work for free on Christmas Eve doing a task not specified in job descriptionI feel like I'm out of my depth with some of the work my boss is giving meHow to act against an auto boycott of the client?How to tactfully describe to my boss that my career path is different than what she sees?Is it normal to run all you code through a “Software Architect”How should I tell my boss that I cannot meet the deadline?How to deal with someone taking all the creditNew (to the company) manager told me to delay a task with a firm schedule; I disobeyed. How should I have handled it?






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








0















I'm the technical leader at a software development company, and my boss instructed me to rush the team for implementing various changes on a system that were informed after project release, since the data needed for this change had to be provided by the client's workers, and was going to be used in a presentation for the directive board so it had to be implemented fast.



We requested the data with anticipation via email, but it was shared by them after work hours one day before the presentation and it was in the wrong format. I stated to my boss that the data was wrong and that even if we could fix the format there was a high risk of creating system failures and that the development team did accomplish their tasks, but he said we just needed to make the necessary changes and I should ask the team to stay late, an instruction I refused to follow and lead to an argument.



Things like this are becoming a norm working with this client, their personnel responds late and we are asked to rush for changes, for me it's unfair and caussing problems with the team. Since I'm the second in line of command, what could be the best professional way to handle a meeting with my boss and show that this customer relationship is wrong?










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    0















    I'm the technical leader at a software development company, and my boss instructed me to rush the team for implementing various changes on a system that were informed after project release, since the data needed for this change had to be provided by the client's workers, and was going to be used in a presentation for the directive board so it had to be implemented fast.



    We requested the data with anticipation via email, but it was shared by them after work hours one day before the presentation and it was in the wrong format. I stated to my boss that the data was wrong and that even if we could fix the format there was a high risk of creating system failures and that the development team did accomplish their tasks, but he said we just needed to make the necessary changes and I should ask the team to stay late, an instruction I refused to follow and lead to an argument.



    Things like this are becoming a norm working with this client, their personnel responds late and we are asked to rush for changes, for me it's unfair and caussing problems with the team. Since I'm the second in line of command, what could be the best professional way to handle a meeting with my boss and show that this customer relationship is wrong?










    share|improve this question
























      0












      0








      0








      I'm the technical leader at a software development company, and my boss instructed me to rush the team for implementing various changes on a system that were informed after project release, since the data needed for this change had to be provided by the client's workers, and was going to be used in a presentation for the directive board so it had to be implemented fast.



      We requested the data with anticipation via email, but it was shared by them after work hours one day before the presentation and it was in the wrong format. I stated to my boss that the data was wrong and that even if we could fix the format there was a high risk of creating system failures and that the development team did accomplish their tasks, but he said we just needed to make the necessary changes and I should ask the team to stay late, an instruction I refused to follow and lead to an argument.



      Things like this are becoming a norm working with this client, their personnel responds late and we are asked to rush for changes, for me it's unfair and caussing problems with the team. Since I'm the second in line of command, what could be the best professional way to handle a meeting with my boss and show that this customer relationship is wrong?










      share|improve this question














      I'm the technical leader at a software development company, and my boss instructed me to rush the team for implementing various changes on a system that were informed after project release, since the data needed for this change had to be provided by the client's workers, and was going to be used in a presentation for the directive board so it had to be implemented fast.



      We requested the data with anticipation via email, but it was shared by them after work hours one day before the presentation and it was in the wrong format. I stated to my boss that the data was wrong and that even if we could fix the format there was a high risk of creating system failures and that the development team did accomplish their tasks, but he said we just needed to make the necessary changes and I should ask the team to stay late, an instruction I refused to follow and lead to an argument.



      Things like this are becoming a norm working with this client, their personnel responds late and we are asked to rush for changes, for me it's unfair and caussing problems with the team. Since I'm the second in line of command, what could be the best professional way to handle a meeting with my boss and show that this customer relationship is wrong?







      management work-environment






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      share|improve this question











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      share|improve this question










      asked 11 mins ago









      Jonathan OrtegaJonathan Ortega

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