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The most secure way to handle someone forgetting to verify their account?


Login form authentication logicIs this a good way to handle login processShould email verification be followed by password-based login? Why?Whats the most secure way to send user data from client to server?Copying the email address to a forgotten password pageIs it posible to validate a new user account/reset password without sending an email or phone number?How do i verify a banks contact number is correct?System to verify personal information without revealingDifferent email address in the email and the cancellation link in “Security alert for your linked Google Account”Why would someone open a Netflix account using my Gmail address?






.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;








2















Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.



Suppose they forget to verify it, and later try to login.



Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.



I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...



Thoughts?



Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?










share|improve this question






















  • You have their email. You could email them again.

    – Nic Hartley
    8 hours ago

















2















Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.



Suppose they forget to verify it, and later try to login.



Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.



I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...



Thoughts?



Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?










share|improve this question






















  • You have their email. You could email them again.

    – Nic Hartley
    8 hours ago













2












2








2








Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.



Suppose they forget to verify it, and later try to login.



Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.



I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...



Thoughts?



Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?










share|improve this question














Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.



Suppose they forget to verify it, and later try to login.



Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.



I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...



Thoughts?



Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?







authentication password-cracking account-security oauth credentials






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 8 hours ago









OleOle

1446 bronze badges




1446 bronze badges












  • You have their email. You could email them again.

    – Nic Hartley
    8 hours ago

















  • You have their email. You could email them again.

    – Nic Hartley
    8 hours ago
















You have their email. You could email them again.

– Nic Hartley
8 hours ago





You have their email. You could email them again.

– Nic Hartley
8 hours ago










2 Answers
2






active

oldest

votes


















5














What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.



It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.






share|improve this answer























  • I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

    – ThoriumBR
    8 hours ago


















1














I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:



  • proves the ownership of the address, just to know that the user has entered correct address for you to send spam password recovery emails.

  • serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.

I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.






share|improve this answer



























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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    5














    What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.



    It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.






    share|improve this answer























    • I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

      – ThoriumBR
      8 hours ago















    5














    What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.



    It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.






    share|improve this answer























    • I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

      – ThoriumBR
      8 hours ago













    5












    5








    5







    What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.



    It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.






    share|improve this answer













    What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.



    It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.







    share|improve this answer












    share|improve this answer



    share|improve this answer










    answered 8 hours ago









    Buffalo5ixBuffalo5ix

    1,4815 silver badges15 bronze badges




    1,4815 silver badges15 bronze badges












    • I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

      – ThoriumBR
      8 hours ago

















    • I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

      – ThoriumBR
      8 hours ago
















    I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

    – ThoriumBR
    8 hours ago





    I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.

    – ThoriumBR
    8 hours ago













    1














    I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:



    • proves the ownership of the address, just to know that the user has entered correct address for you to send spam password recovery emails.

    • serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.

    I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.






    share|improve this answer





























      1














      I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:



      • proves the ownership of the address, just to know that the user has entered correct address for you to send spam password recovery emails.

      • serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.

      I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.






      share|improve this answer



























        1












        1








        1







        I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:



        • proves the ownership of the address, just to know that the user has entered correct address for you to send spam password recovery emails.

        • serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.

        I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.






        share|improve this answer















        I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:



        • proves the ownership of the address, just to know that the user has entered correct address for you to send spam password recovery emails.

        • serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.

        I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited 2 hours ago

























        answered 2 hours ago









        Andrew MorozkoAndrew Morozko

        1,4883 silver badges8 bronze badges




        1,4883 silver badges8 bronze badges



























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