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The most secure way to handle someone forgetting to verify their account?
Login form authentication logicIs this a good way to handle login processShould email verification be followed by password-based login? Why?Whats the most secure way to send user data from client to server?Copying the email address to a forgotten password pageIs it posible to validate a new user account/reset password without sending an email or phone number?How do i verify a banks contact number is correct?System to verify personal information without revealingDifferent email address in the email and the cancellation link in “Security alert for your linked Google Account”Why would someone open a Netflix account using my Gmail address?
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Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.
Suppose they forget to verify it, and later try to login.
Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.
I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...
Thoughts?
Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?
authentication password-cracking account-security oauth credentials
add a comment |
Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.
Suppose they forget to verify it, and later try to login.
Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.
I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...
Thoughts?
Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?
authentication password-cracking account-security oauth credentials
You have their email. You could email them again.
– Nic Hartley
8 hours ago
add a comment |
Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.
Suppose they forget to verify it, and later try to login.
Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.
I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...
Thoughts?
Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?
authentication password-cracking account-security oauth credentials
Suppose we send out email verification to new subscribers that where they have to click on a link to verify their account.
Suppose they forget to verify it, and later try to login.
Should the error message say "Your user name or password is incorrect?", instead of letting them know that they have forgotten to verify the account.
I assume this is the most secure way of handling it, because if we tell them that they have to verify the account, we are letting them know that an account with that userid exists ...
Thoughts?
Perhaps the best way to handle it is to allow them to access the account, but don't let them do anything in it until they are verified?
authentication password-cracking account-security oauth credentials
authentication password-cracking account-security oauth credentials
asked 8 hours ago
OleOle
1446 bronze badges
1446 bronze badges
You have their email. You could email them again.
– Nic Hartley
8 hours ago
add a comment |
You have their email. You could email them again.
– Nic Hartley
8 hours ago
You have their email. You could email them again.
– Nic Hartley
8 hours ago
You have their email. You could email them again.
– Nic Hartley
8 hours ago
add a comment |
2 Answers
2
active
oldest
votes
What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.
It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
add a comment |
I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:
- proves the ownership of the address, just to know that the user has entered correct address for you to send
spampassword recovery emails. - serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.
I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.
It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
add a comment |
What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.
It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
add a comment |
What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.
It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.
What I see most commonly is allowing the authentication and signing the user in, but locking meaningful features away until the email is verified. You should bubble up an error reminding the user to re-send an activation email if they try to access one of the restricted features.
It is poor design to ever lie to a user - if they submit the correct username and password, you should never show an error claiming that either is incorrect.
answered 8 hours ago
Buffalo5ixBuffalo5ix
1,4815 silver badges15 bronze badges
1,4815 silver badges15 bronze badges
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
add a comment |
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
I would put a full page nagging screen telling him to activate the account first and a button to confirm and re-send the activation email.
– ThoriumBR
8 hours ago
add a comment |
I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:
- proves the ownership of the address, just to know that the user has entered correct address for you to send
spampassword recovery emails. - serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.
I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.
add a comment |
I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:
- proves the ownership of the address, just to know that the user has entered correct address for you to send
spampassword recovery emails. - serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.
I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.
add a comment |
I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:
- proves the ownership of the address, just to know that the user has entered correct address for you to send
spampassword recovery emails. - serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.
I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.
I agree with Buffalo5ix, but email verification should not be considered a part of account security. Email verification:
- proves the ownership of the address, just to know that the user has entered correct address for you to send
spampassword recovery emails. - serves as a very light deterrent for registering multiple fake accounts. It's pretty easy to automate the creation of email addresses (by using tempmail/hosting your own email server) and automatically click the validation links, so CAPTCHA would be a better system to protect against automated registration of fake accounts.
I can't see any security-related reason why you should lock the unverified accounts in any way. I prefer the small banner on top of the screen reminding me to verify account and prompting to re-send the verification email. Treating user like a suspected criminal or nagging them right after they've registered just isn't polite, make them welcome.
edited 2 hours ago
answered 2 hours ago
Andrew MorozkoAndrew Morozko
1,4883 silver badges8 bronze badges
1,4883 silver badges8 bronze badges
add a comment |
add a comment |
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You have their email. You could email them again.
– Nic Hartley
8 hours ago