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Is there a business term for providing a level of support based on customer's worth?


How can I prove the value of a good customer experience over short term profitability?“I” vs. “We” when communicating with customers/clientsHow to get praise from customers?How to handle aggressive, negative, incorrect criticism in a positive wayHow to respond to an angry client?How to tell a client a reported “bug” is not actually a bug, but something they need to fix themselves?Should I apologize in this situation? How?How to train customer service team to better describe issuesHaving to give money for kitchen stuffHow to cope by accepting being disciplined by your big boss that threatens to fire you over baseless misconduct






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0















Some business provide better customer service/support(more frequent, faster responses) to their larger clients ( or those that spend more money). Is there a business term for this? Ie "volume based support"?










share|improve this question






















  • Volume Discount

    – Joe Strazzere
    11 mins ago

















0















Some business provide better customer service/support(more frequent, faster responses) to their larger clients ( or those that spend more money). Is there a business term for this? Ie "volume based support"?










share|improve this question






















  • Volume Discount

    – Joe Strazzere
    11 mins ago













0












0








0








Some business provide better customer service/support(more frequent, faster responses) to their larger clients ( or those that spend more money). Is there a business term for this? Ie "volume based support"?










share|improve this question














Some business provide better customer service/support(more frequent, faster responses) to their larger clients ( or those that spend more money). Is there a business term for this? Ie "volume based support"?







customer-service






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked 18 mins ago









Jen LepockJen Lepock

62




62












  • Volume Discount

    – Joe Strazzere
    11 mins ago

















  • Volume Discount

    – Joe Strazzere
    11 mins ago
















Volume Discount

– Joe Strazzere
11 mins ago





Volume Discount

– Joe Strazzere
11 mins ago










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