Successful Communities Start Here Designed For FlexibilityEasy To ManageNever Miss A ThingTrusted by leading brands across industriesA direct line to your customersCut costs with P2P supportHelp employees to be more efficient How to keep your community secure How to Build an Audience with CHIP Invision Community Apps for iOS & Android How to deal with negativity and toxicity in your community

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We help businesses and brands of all sizes increase customer loyalty, reduce support costs and drive sales by building a vibrant community.




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The best platform for compelling community experiences






Designed For Flexibility


  • Configure the platform precisely to your organization's needs

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Easy To Manage


  • WYSIWYG editing for rich content creation made easy

  • Thoughtful approaches to content and member moderation

  • Logical Admin Control Panel means it's easy to manage





Never Miss A Thing


  • Responsive design works seamlessly on desktops, tablets & phones

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Trusted by leading brands across industries


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How Invision Community can help your business







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SecondLife Community





  • FAN, CUSTOMER & INTEREST-BASED COMMUNITIES

    A direct line to your customers


    • Resolve customer relation issues before they become a PR nightmare

    • Get immediate feedback on your products and services

    • Nurture and reward your best brand ambassadors



  • SUPPORT COMMUNITIES

    Cut costs with P2P support


    • Reduce staffing costs by enabling users to help each other

    • Organically create a public, searchable knowledge hub

    • Identify brand experts and give them the resources to shine



  • SOCIAL INTRANET COMMUNITIES

    Help employees to be more efficient


    • Improve intra-company collaboration with a social intranet community

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    • Get out of email holes - never miss important information again



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From our blog














How to keep your community secure




Security should never be an afterthought. Don't wait until an attack has compromised your site before you take action.



All too often, site owners consider increasing their security only when it's too late, and their community has already been compromised.



Taking some time now to check and improve the security of your community and server will pay dividends.



In this blog, we run down…










Matt


Matt



Thursday at 07:44 AM






11













How to Build an Audience with CHIP




Are you looking to launch a new online community or revitalize an existing community, and you're worried about the numbers of users?



Gaining members - and retaining them - is always the hardest struggle for new communities.  Even if you're an established brand or organization, it can be a challenge to build a core group of members.  The problem?  Most communities launch too early.  



The …










Joel R


Joel R



September 23






5













Invision Community Apps for iOS & Android




I'm excited to reveal that we are making Invision Community native apps for iOS and Android!



For the past few months, our staff has been using an internal test build right here on our community. Now we are ready to widen testing to a larger pool of customers. Information on how to become a tester is at the end of this post. But first, let's take a look at the app itself.



Technology Previ…










Rikki


Rikki



September 10






117













How to deal with negativity and toxicity in your community




The term "flame-wars" was coined way back in the 1970s when computer scientists talking in the first electronic discussion boards noticed that here was "an escalation of critical comments and an increase in the frequency with which people would respond with short negative messages."



For anyone that has ventured into the comment section of Youtube, read Twitter for more than a few minutes or f…










Matt


Matt



August 29






9







See all posts





var ipsDebug = false;

var CKEDITOR_BASEPATH = '//invisioncommunity.com/applications/core/interface/ckeditor/ckeditor/';

var ipsSettings =


cookie_path: "/",

cookie_prefix: "ips4_",


cookie_ssl: true,

imgURL: "",
baseURL: "//invisioncommunity.com/",
jsURL: "//invisioncommunity.com/applications/core/interface/js/js.php",
csrfKey: "d39f16f53bf56c027c632007a05a4f4e",
antiCache: "d815db9321",
disableNotificationSounds: false,
useCompiledFiles: true,
links_external: 1,
memberID: 0,
lazyLoadEnabled: true,
blankImg: "//invisioncommunity.com/applications/core/interface/js/spacer.png",
analyticsProvider: "ga",
viewProfiles: true,

;


ips.setSetting( 'date_format', jQuery.parseJSON('"mm/dd/yy"') );

ips.setSetting( 'date_first_day', jQuery.parseJSON('0') );

ips.setSetting( 'remote_image_proxy', jQuery.parseJSON('1') );

ips.setSetting( 'ipb_url_filter_option', jQuery.parseJSON('"none"') );

ips.setSetting( 'url_filter_any_action', jQuery.parseJSON('"allow"') );

ips.setSetting( 'bypass_profanity', jQuery.parseJSON('0') );

ips.setSetting( 'emoji_style', jQuery.parseJSON('"native"') );

ips.setSetting( 'emoji_shortcodes', jQuery.parseJSON('"1"') );

ips.setSetting( 'emoji_ascii', jQuery.parseJSON('"1"') );

ips.setSetting( 'emoji_cache', jQuery.parseJSON('"1558619288"') );




"@context": "http://www.schema.org",
"publisher": "https://invisioncommunity.com/#organization",
"@type": "WebSite",
"@id": "https://invisioncommunity.com/#website",
"mainEntityOfPage": "https://invisioncommunity.com/",
"name": "Invision Community",
"url": "https://invisioncommunity.com/",
"potentialAction":
"type": "SearchAction",
"query-input": "required name=query",
"target": "https://invisioncommunity.com/search/?q=query"
,
"inLanguage": [

"@type": "Language",
"name": "English (USA)",
"alternateName": "en-US"

]



"@context": "http://www.schema.org",
"@type": "Organization",
"@id": "https://invisioncommunity.com/#organization",
"mainEntityOfPage": "https://invisioncommunity.com/",
"name": "Invision Community",
"url": "https://invisioncommunity.com/",
"address":
"@type": "PostalAddress",
"streetAddress": "PO Box 2365",
"addressLocality": "Forest",
"addressRegion": "Virginia",
"postalCode": "24551",
"addressCountry": "US"




"@context": "http://schema.org",
"@type": "ContactPage",
"url": "https://invisioncommunity.com/contact/"


/**
* IPS Social Suite 4
* (c) 2013 Invision Power Services - http://www.invisionpower.com
*
* ips.site.contactForm.js - Contact form
*
* Author: Rikki Tissier
*/
;( function($, _, undefined)
"use strict";

ips.controller.register('site.front.site.contactPanel',

initialize: function ()
this.on( 'submit', 'form', this.submitForm );
this.on( 'click', '.sContactPanel__header', this.togglePanel );
this.on( 'click', '[data-action="closePanel"]', this.closePanel );
,

togglePanel: function (e)
if( this.scope.hasClass('sContactPanel--closed') )
this.scope.addClass('sContactPanel--open').removeClass('sContactPanel--closed').find('.sContactPanel__formWrap').slideDown('fast');
else
this.scope.removeClass('sContactPanel--open').addClass('sContactPanel--closed').find('.sContactPanel__formWrap').slideUp('fast');

,

closePanel: function (e)
if( e )
e.stopPropagation();

this.scope.removeClass('sContactPanel--open').addClass('sContactPanel--closed').find('.sContactPanel__formWrap').slideUp('fast');
,

submitForm: function (e)
e.preventDefault();

var self = this;
var data = this.scope.find('form').serialize();
var action = this.scope.find('form').attr('action');
var formWrap = this.scope.find('.sContactPanel__formWrap');

// Validate
var validated = this.validate();
if( !validated )
return;


var html = formWrap.html();

// Make this loading
formWrap
.css(
width: formWrap.outerWidth() + 'px',
height: formWrap.outerHeight() + 'px'
)
.addClass('ipsLoading')
.html('');

ips.getAjax()( action,
data: data,
method: 'post'
)
.done( function (response)
formWrap
.html( response )
.removeClass('ipsLoading');

setTimeout( self.closePanel.bind( self ), 2000 );
)
.fail( function ()
alert("Sorry, there was a problem sending your message. Please email sales@invisionpower.com.");
formWrap
.html( html )
.removeClass('ipsLoading');
);
,

validate: function (e)
var success = true;

if( !this.scope.find('[name="name"]').val() )
this.scope.find('[name="name"]').addClass('ipsField_error');
success = false;

if( !this.scope.find('[name="email"]').val() )
this.scope.find('[name="email"]').addClass('ipsField_error');
success = false;

if( !this.scope.find('[name="message"]').val() )
ips.ui.alert.show(
type: 'alert',
message: "Please be sure you enter a message so that we can assist you better.",
icon: 'warn'
);
success = false;


return success;

);
(jQuery, _));







sales@invisionpower.com


PO Box 2365

Forest, VA 24551



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