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How to handle former teammates (at same company) regulary asking for meetings with little to no context?
How many weekly meetings with a remote worker?How to identify which is relevant information for audience and set right context in discussions?How do you deal with people jumping to conclusions, especially during meetings?How to handle a scrum member speaking for too long?How should I respond to an email if I can't go for any of the meetings?How to deal with stand-up meetings in the open space that have no privacy?Dinner scheduled with client where I do not want to eat for personal reasonsHow to handle being invited to meetings and going outs with managers way above your levelHow to handle a boss who constantly stares with an angry face in meetings?Helping a junior who creates a context before asking for help
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A few months ago, I moved teams within my company. I need to keep supporting some things I created for the old team, with no definite end date. That team has an expectation that anyone on the team can ask you to get on an audio (+screenshare) call at any time, and that they don't need to provide context - e.g., "got a minute?" or "jump on a call?". They're typically 5-15 minutes, but could be hour+ conference calls.
These calls took up a lot of time. I've asked explicitly (and encouraged implicitly) that if they have questions, can they send me/instant me/ask me the questions ahead of time, and give me time to work on them offline. I've written this in documentation, emails, meeting invites, instant messages, and said it during calls. It gets either ignored or shot down - e.g., "I'd rather do a call"; "it's too much work to explain"; "it has to be now".
Is it reasonable for me to expect that calls and meetings have some context, and that I don't want to drop what I'm doing at any moment for a 40 minute impromptu conference call?
Even if it is reasonable, it's not happening. Should I give up?
If there were a definite end date for my supporting the old team, it would help but not eliminate these requests, because they ask me to get on calls for projects unrelated to what I'm supporting. There's an expectation from my manager that this isn't permanent, but there hasn't been any talk (or action) about hiring or training someone to take over the work.
communication meetings
asked 45 mins ago
perplexed_workerperplexed_worker
101
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A few months ago, I moved teams within my company. I need to keep supporting some things I created for the old team, with no definite end date. That team has an expectation that anyone on the team can ask you to get on an audio (+screenshare) call at any time, and that they don't need to provide context - e.g., "got a minute?" or "jump on a call?". They're typically 5-15 minutes, but could be hour+ conference calls.
These calls took up a lot of time. I've asked explicitly (and encouraged implicitly) that if they have questions, can they send me/instant me/ask me the questions ahead of time, and give me time to work on them offline. I've written this in documentation, emails, meeting invites, instant messages, and said it during calls. It gets either ignored or shot down - e.g., "I'd rather do a call"; "it's too much work to explain"; "it has to be now".
Is it reasonable for me to expect that calls and meetings have some context, and that I don't want to drop what I'm doing at any moment for a 40 minute impromptu conference call?
Even if it is reasonable, it's not happening. Should I give up?
If there were a definite end date for my supporting the old team, it would help but not eliminate these requests, because they ask me to get on calls for projects unrelated to what I'm supporting. There's an expectation from my manager that this isn't permanent, but there hasn't been any talk (or action) about hiring or training someone to take over the work.
communication meetings
asked 45 mins ago
perplexed_workerperplexed_worker
101
New contributor
perplexed_worker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
A few months ago, I moved teams within my company. I need to keep supporting some things I created for the old team, with no definite end date. That team has an expectation that anyone on the team can ask you to get on an audio (+screenshare) call at any time, and that they don't need to provide context - e.g., "got a minute?" or "jump on a call?". They're typically 5-15 minutes, but could be hour+ conference calls.
These calls took up a lot of time. I've asked explicitly (and encouraged implicitly) that if they have questions, can they send me/instant me/ask me the questions ahead of time, and give me time to work on them offline. I've written this in documentation, emails, meeting invites, instant messages, and said it during calls. It gets either ignored or shot down - e.g., "I'd rather do a call"; "it's too much work to explain"; "it has to be now".
Is it reasonable for me to expect that calls and meetings have some context, and that I don't want to drop what I'm doing at any moment for a 40 minute impromptu conference call?
Even if it is reasonable, it's not happening. Should I give up?
If there were a definite end date for my supporting the old team, it would help but not eliminate these requests, because they ask me to get on calls for projects unrelated to what I'm supporting. There's an expectation from my manager that this isn't permanent, but there hasn't been any talk (or action) about hiring or training someone to take over the work.
communication meetings
asked 45 mins ago
perplexed_workerperplexed_worker
101
New contributor
perplexed_worker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
A few months ago, I moved teams within my company. I need to keep supporting some things I created for the old team, with no definite end date. That team has an expectation that anyone on the team can ask you to get on an audio (+screenshare) call at any time, and that they don't need to provide context - e.g., "got a minute?" or "jump on a call?". They're typically 5-15 minutes, but could be hour+ conference calls.
These calls took up a lot of time. I've asked explicitly (and encouraged implicitly) that if they have questions, can they send me/instant me/ask me the questions ahead of time, and give me time to work on them offline. I've written this in documentation, emails, meeting invites, instant messages, and said it during calls. It gets either ignored or shot down - e.g., "I'd rather do a call"; "it's too much work to explain"; "it has to be now".
Is it reasonable for me to expect that calls and meetings have some context, and that I don't want to drop what I'm doing at any moment for a 40 minute impromptu conference call?
Even if it is reasonable, it's not happening. Should I give up?
If there were a definite end date for my supporting the old team, it would help but not eliminate these requests, because they ask me to get on calls for projects unrelated to what I'm supporting. There's an expectation from my manager that this isn't permanent, but there hasn't been any talk (or action) about hiring or training someone to take over the work.
communication meetings
communication meetings
asked 45 mins ago
perplexed_workerperplexed_worker
101
New contributor
perplexed_worker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 45 mins ago
perplexed_workerperplexed_worker
101
New contributor
perplexed_worker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 45 mins ago
perplexed_workerperplexed_worker
101
New contributor
perplexed_worker is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 45 mins ago
perplexed_workerperplexed_worker
101
asked 45 mins ago
perplexed_workerperplexed_worker
101
101
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Measure how much time you spend on these ad-hoc support requests, and then set up a meeting with your manager to discuss it and ask for their support in dealing with it.
You'll get much better results when you can say "This has taken 10 hours of my time over the last two weeks, not to mention that it breaks my flow, slowing down my work on my other tasks", rather than a gut feeling that you can't quantify, even though you know it's happening.
It's then up to your manager to decide whether they're fine with it, or whether they agree with you that it's a bad use of your time and help you deal with the other team in a more mutually productive way.
answered 11 mins ago
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1 Answer
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Measure how much time you spend on these ad-hoc support requests, and then set up a meeting with your manager to discuss it and ask for their support in dealing with it.
You'll get much better results when you can say "This has taken 10 hours of my time over the last two weeks, not to mention that it breaks my flow, slowing down my work on my other tasks", rather than a gut feeling that you can't quantify, even though you know it's happening.
It's then up to your manager to decide whether they're fine with it, or whether they agree with you that it's a bad use of your time and help you deal with the other team in a more mutually productive way.
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
add a comment |
Measure how much time you spend on these ad-hoc support requests, and then set up a meeting with your manager to discuss it and ask for their support in dealing with it.
You'll get much better results when you can say "This has taken 10 hours of my time over the last two weeks, not to mention that it breaks my flow, slowing down my work on my other tasks", rather than a gut feeling that you can't quantify, even though you know it's happening.
It's then up to your manager to decide whether they're fine with it, or whether they agree with you that it's a bad use of your time and help you deal with the other team in a more mutually productive way.
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
add a comment |
Measure how much time you spend on these ad-hoc support requests, and then set up a meeting with your manager to discuss it and ask for their support in dealing with it.
You'll get much better results when you can say "This has taken 10 hours of my time over the last two weeks, not to mention that it breaks my flow, slowing down my work on my other tasks", rather than a gut feeling that you can't quantify, even though you know it's happening.
It's then up to your manager to decide whether they're fine with it, or whether they agree with you that it's a bad use of your time and help you deal with the other team in a more mutually productive way.
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
Measure how much time you spend on these ad-hoc support requests, and then set up a meeting with your manager to discuss it and ask for their support in dealing with it.
You'll get much better results when you can say "This has taken 10 hours of my time over the last two weeks, not to mention that it breaks my flow, slowing down my work on my other tasks", rather than a gut feeling that you can't quantify, even though you know it's happening.
It's then up to your manager to decide whether they're fine with it, or whether they agree with you that it's a bad use of your time and help you deal with the other team in a more mutually productive way.
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
answered 11 mins ago
Player OnePlayer One
7,6096 gold badges25 silver badges40 bronze badges
7,6096 gold badges25 silver badges40 bronze badges
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