Router restarts after big git push or big file uploadRouter after DSL model gives low speedRouter FTP uploadHow to know if a wireless router is able to set local wireless file sharingWLAN: Upload over specific router with specific laptop doesn't workRoute select traffic from devices attached to certain ports on the network switch via OpenDNSPort forward Apache behind router and modemHow do I test if my modem/router device is acting as a pure modem?Double port forwarding - modem and routerWiFi Upload crashing on One PC on One networkDropped internet connection but not LAN
Do gauntlets count as armor?
What is this light passenger prop airplane which crash landed in East Kalimantan, Borneo in 1983?
Why are flying carpets banned while flying brooms are not?
When will the last unambiguous evidence of mankind disappear?
What is the origin of "Wonder begets wisdom?"
Are there foods that astronauts are explicitly never allowed to eat?
Project Euler # 25 The 1000 digit Fibonacci index
Conditional statement in a function for PS1 are not re-evalutated
Do we have to introduce the character's name before using their names in a dialogue tag?
Three Subway Escalators
What's the physical meaning of the statement that "photons don't have positions"?
Do I have to mention my main characters age?
Manager is asking me to eat breakfast from now on
A Real World Example for Divide and Conquer Method
Difference between string += s1 and string = string + s1
Trivial non-dark twist in dark fantasy
Why does Plot only sometimes use different colors for each curve
What is the minimum wait before I may I re-enter the USA after a 90 day visit on the Visa B-2 Program?
Do I care if the housing market has gone up or down, if I'm moving from one house to another?
Time war story - soldier name lengthens as he travels further from the battle front
What would be the effects of (relatively) widespread precognition on the stock market?
How to split the polynomial .
P-adic functions on annuli
Can anyone help me to adjust the following asterisks?
Router restarts after big git push or big file upload
Router after DSL model gives low speedRouter FTP uploadHow to know if a wireless router is able to set local wireless file sharingWLAN: Upload over specific router with specific laptop doesn't workRoute select traffic from devices attached to certain ports on the network switch via OpenDNSPort forward Apache behind router and modemHow do I test if my modem/router device is acting as a pure modem?Double port forwarding - modem and routerWiFi Upload crashing on One PC on One networkDropped internet connection but not LAN
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;
My problem is that modem (Modem / router #1 presented below) restarts itself, when I make git push
with a lot of files (I'm not sure how big the push must be to break the connection, but smaller pushes with only a couple of files are working correctly). The same thing happens, when I'm connected with server via OpenVPN and I'm trying to upload a file through Samba.
Here's my home network setup (I have a home server exposed through ddns.net website):
PC is my home computer from which I'm sending requests. Its IP is random.
PC is connected to Modem / router #1 via WiFi or LAN.
Modem / router #1 also handles incoming requests - its public IP is used by ddns.net website. Its local IP is 192.168.0.1.
Router #2 is connected to Modem / router #1. Its IP on Modem / router #1 is 192.168.0.103.
Router #2 has its own local network, in which its IP is 192.168.1.1.
Server is connected to Router #2 via LAN. Its IP is 192.168.1.100.- ddns.net website requests go to Modem / router #1 and specific ports are forwarded to Router #2, which further forwards the request to Server, which finally handles the requests and sends a response the same way.
Modem / router #1 model isn't easy to find, as it's just called "UPC Connect Box" (I'm from Poland and UPC is one of our ISPs), but I was able to find that it's software version isCH7465LG-NCIP-6.12.18.25-2p4-NOSH
, which is used by Compal Broadband Networks CH7465LG-LC.
Router #2 is TP-Link TL-WR841N.
Server uses Lubuntu.lsb_release -a
command returns:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
- It's worth noting that such problems didn't happen in the past. I was able to upload files of any size on the exact same setup. I have no idea what could've changed.
Some things I've already tried / checked:
PC connected to a mobile hotspot, instead of Modem / router #1 - in this case, everything works fine.
PC connected to a Modem / router #1 via LAN instead of WiFi - the problem occurs in both cases.
This solution from SO - doesn't change anything.- I am able to see a log of Modem / router #1, which is unfortunately somewhat vague. When the restart happens, it simply states that "Cable Modem Reboot - due to power reset".
- Nothing wrong was found in server logs (at least in syslog and Samba logs).
I'm not expecting a ready solution for this problem, but I would really appreciate any advices on where can I start additional troubleshooting? What can I check to find out the cause of this behaviour?
-- Edit #1 --
I checked another possibility. When I'm connected directly to Router #2 via WiFi, it doesn't work as well. I must be completely outside my home network to make an upload. When I'm connected to Router #2, then it's still Modem / router #1 that resets itself.
-- Edit #2 --
Actually, after further analysis, check from Edit #1 doesn't really make sense, because it only adds another "node" to the request journey. I prepared a diagram of all three cases (PC connected to Modem / router #1 (UPC modem), Router #2 (TP-Link) and mobile hotspot). It may not be completely correct, it's really simplified, just to see how much work does the modem have.
-- Edit #3 --
Thanks to the diagram from Edit #2 I came to a conclusion, that I can try to reduce the work required by modem when I'm in the same network simply by accessing server by its local IP, instead of going through ddns domain. So when I pushed files to 192.168.0.103 (which is an IP of TP-Link router on UPC - see the first diagram), it was forwarded directly to the server, thus decreasing a load on UPC modem and everything worked flawlessly. Why more operations on the modem are causing it to reboot is still a mistery to me, especially knowing that it worked a couple of months ago, but at least I have a workaround for now. The main problem still remains though and I'm afraid it may actually be a firmware issue. Any new ideas are still welcome.
router troubleshooting upload modem reboot
migrated from serverfault.com 10 hours ago
This question came from our site for system and network administrators.
add a comment |
My problem is that modem (Modem / router #1 presented below) restarts itself, when I make git push
with a lot of files (I'm not sure how big the push must be to break the connection, but smaller pushes with only a couple of files are working correctly). The same thing happens, when I'm connected with server via OpenVPN and I'm trying to upload a file through Samba.
Here's my home network setup (I have a home server exposed through ddns.net website):
PC is my home computer from which I'm sending requests. Its IP is random.
PC is connected to Modem / router #1 via WiFi or LAN.
Modem / router #1 also handles incoming requests - its public IP is used by ddns.net website. Its local IP is 192.168.0.1.
Router #2 is connected to Modem / router #1. Its IP on Modem / router #1 is 192.168.0.103.
Router #2 has its own local network, in which its IP is 192.168.1.1.
Server is connected to Router #2 via LAN. Its IP is 192.168.1.100.- ddns.net website requests go to Modem / router #1 and specific ports are forwarded to Router #2, which further forwards the request to Server, which finally handles the requests and sends a response the same way.
Modem / router #1 model isn't easy to find, as it's just called "UPC Connect Box" (I'm from Poland and UPC is one of our ISPs), but I was able to find that it's software version isCH7465LG-NCIP-6.12.18.25-2p4-NOSH
, which is used by Compal Broadband Networks CH7465LG-LC.
Router #2 is TP-Link TL-WR841N.
Server uses Lubuntu.lsb_release -a
command returns:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
- It's worth noting that such problems didn't happen in the past. I was able to upload files of any size on the exact same setup. I have no idea what could've changed.
Some things I've already tried / checked:
PC connected to a mobile hotspot, instead of Modem / router #1 - in this case, everything works fine.
PC connected to a Modem / router #1 via LAN instead of WiFi - the problem occurs in both cases.
This solution from SO - doesn't change anything.- I am able to see a log of Modem / router #1, which is unfortunately somewhat vague. When the restart happens, it simply states that "Cable Modem Reboot - due to power reset".
- Nothing wrong was found in server logs (at least in syslog and Samba logs).
I'm not expecting a ready solution for this problem, but I would really appreciate any advices on where can I start additional troubleshooting? What can I check to find out the cause of this behaviour?
-- Edit #1 --
I checked another possibility. When I'm connected directly to Router #2 via WiFi, it doesn't work as well. I must be completely outside my home network to make an upload. When I'm connected to Router #2, then it's still Modem / router #1 that resets itself.
-- Edit #2 --
Actually, after further analysis, check from Edit #1 doesn't really make sense, because it only adds another "node" to the request journey. I prepared a diagram of all three cases (PC connected to Modem / router #1 (UPC modem), Router #2 (TP-Link) and mobile hotspot). It may not be completely correct, it's really simplified, just to see how much work does the modem have.
-- Edit #3 --
Thanks to the diagram from Edit #2 I came to a conclusion, that I can try to reduce the work required by modem when I'm in the same network simply by accessing server by its local IP, instead of going through ddns domain. So when I pushed files to 192.168.0.103 (which is an IP of TP-Link router on UPC - see the first diagram), it was forwarded directly to the server, thus decreasing a load on UPC modem and everything worked flawlessly. Why more operations on the modem are causing it to reboot is still a mistery to me, especially knowing that it worked a couple of months ago, but at least I have a workaround for now. The main problem still remains though and I'm afraid it may actually be a firmware issue. Any new ideas are still welcome.
router troubleshooting upload modem reboot
migrated from serverfault.com 10 hours ago
This question came from our site for system and network administrators.
Why in all that is holy are you using Router#2 as a router, if you aren't using professional gear? Just disable the second router's DHCP and plug the primary router into the switch side, PLEASE. Put all your machines on the same segment.
– Aron
2 hours ago
add a comment |
My problem is that modem (Modem / router #1 presented below) restarts itself, when I make git push
with a lot of files (I'm not sure how big the push must be to break the connection, but smaller pushes with only a couple of files are working correctly). The same thing happens, when I'm connected with server via OpenVPN and I'm trying to upload a file through Samba.
Here's my home network setup (I have a home server exposed through ddns.net website):
PC is my home computer from which I'm sending requests. Its IP is random.
PC is connected to Modem / router #1 via WiFi or LAN.
Modem / router #1 also handles incoming requests - its public IP is used by ddns.net website. Its local IP is 192.168.0.1.
Router #2 is connected to Modem / router #1. Its IP on Modem / router #1 is 192.168.0.103.
Router #2 has its own local network, in which its IP is 192.168.1.1.
Server is connected to Router #2 via LAN. Its IP is 192.168.1.100.- ddns.net website requests go to Modem / router #1 and specific ports are forwarded to Router #2, which further forwards the request to Server, which finally handles the requests and sends a response the same way.
Modem / router #1 model isn't easy to find, as it's just called "UPC Connect Box" (I'm from Poland and UPC is one of our ISPs), but I was able to find that it's software version isCH7465LG-NCIP-6.12.18.25-2p4-NOSH
, which is used by Compal Broadband Networks CH7465LG-LC.
Router #2 is TP-Link TL-WR841N.
Server uses Lubuntu.lsb_release -a
command returns:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
- It's worth noting that such problems didn't happen in the past. I was able to upload files of any size on the exact same setup. I have no idea what could've changed.
Some things I've already tried / checked:
PC connected to a mobile hotspot, instead of Modem / router #1 - in this case, everything works fine.
PC connected to a Modem / router #1 via LAN instead of WiFi - the problem occurs in both cases.
This solution from SO - doesn't change anything.- I am able to see a log of Modem / router #1, which is unfortunately somewhat vague. When the restart happens, it simply states that "Cable Modem Reboot - due to power reset".
- Nothing wrong was found in server logs (at least in syslog and Samba logs).
I'm not expecting a ready solution for this problem, but I would really appreciate any advices on where can I start additional troubleshooting? What can I check to find out the cause of this behaviour?
-- Edit #1 --
I checked another possibility. When I'm connected directly to Router #2 via WiFi, it doesn't work as well. I must be completely outside my home network to make an upload. When I'm connected to Router #2, then it's still Modem / router #1 that resets itself.
-- Edit #2 --
Actually, after further analysis, check from Edit #1 doesn't really make sense, because it only adds another "node" to the request journey. I prepared a diagram of all three cases (PC connected to Modem / router #1 (UPC modem), Router #2 (TP-Link) and mobile hotspot). It may not be completely correct, it's really simplified, just to see how much work does the modem have.
-- Edit #3 --
Thanks to the diagram from Edit #2 I came to a conclusion, that I can try to reduce the work required by modem when I'm in the same network simply by accessing server by its local IP, instead of going through ddns domain. So when I pushed files to 192.168.0.103 (which is an IP of TP-Link router on UPC - see the first diagram), it was forwarded directly to the server, thus decreasing a load on UPC modem and everything worked flawlessly. Why more operations on the modem are causing it to reboot is still a mistery to me, especially knowing that it worked a couple of months ago, but at least I have a workaround for now. The main problem still remains though and I'm afraid it may actually be a firmware issue. Any new ideas are still welcome.
router troubleshooting upload modem reboot
My problem is that modem (Modem / router #1 presented below) restarts itself, when I make git push
with a lot of files (I'm not sure how big the push must be to break the connection, but smaller pushes with only a couple of files are working correctly). The same thing happens, when I'm connected with server via OpenVPN and I'm trying to upload a file through Samba.
Here's my home network setup (I have a home server exposed through ddns.net website):
PC is my home computer from which I'm sending requests. Its IP is random.
PC is connected to Modem / router #1 via WiFi or LAN.
Modem / router #1 also handles incoming requests - its public IP is used by ddns.net website. Its local IP is 192.168.0.1.
Router #2 is connected to Modem / router #1. Its IP on Modem / router #1 is 192.168.0.103.
Router #2 has its own local network, in which its IP is 192.168.1.1.
Server is connected to Router #2 via LAN. Its IP is 192.168.1.100.- ddns.net website requests go to Modem / router #1 and specific ports are forwarded to Router #2, which further forwards the request to Server, which finally handles the requests and sends a response the same way.
Modem / router #1 model isn't easy to find, as it's just called "UPC Connect Box" (I'm from Poland and UPC is one of our ISPs), but I was able to find that it's software version isCH7465LG-NCIP-6.12.18.25-2p4-NOSH
, which is used by Compal Broadband Networks CH7465LG-LC.
Router #2 is TP-Link TL-WR841N.
Server uses Lubuntu.lsb_release -a
command returns:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
- It's worth noting that such problems didn't happen in the past. I was able to upload files of any size on the exact same setup. I have no idea what could've changed.
Some things I've already tried / checked:
PC connected to a mobile hotspot, instead of Modem / router #1 - in this case, everything works fine.
PC connected to a Modem / router #1 via LAN instead of WiFi - the problem occurs in both cases.
This solution from SO - doesn't change anything.- I am able to see a log of Modem / router #1, which is unfortunately somewhat vague. When the restart happens, it simply states that "Cable Modem Reboot - due to power reset".
- Nothing wrong was found in server logs (at least in syslog and Samba logs).
I'm not expecting a ready solution for this problem, but I would really appreciate any advices on where can I start additional troubleshooting? What can I check to find out the cause of this behaviour?
-- Edit #1 --
I checked another possibility. When I'm connected directly to Router #2 via WiFi, it doesn't work as well. I must be completely outside my home network to make an upload. When I'm connected to Router #2, then it's still Modem / router #1 that resets itself.
-- Edit #2 --
Actually, after further analysis, check from Edit #1 doesn't really make sense, because it only adds another "node" to the request journey. I prepared a diagram of all three cases (PC connected to Modem / router #1 (UPC modem), Router #2 (TP-Link) and mobile hotspot). It may not be completely correct, it's really simplified, just to see how much work does the modem have.
-- Edit #3 --
Thanks to the diagram from Edit #2 I came to a conclusion, that I can try to reduce the work required by modem when I'm in the same network simply by accessing server by its local IP, instead of going through ddns domain. So when I pushed files to 192.168.0.103 (which is an IP of TP-Link router on UPC - see the first diagram), it was forwarded directly to the server, thus decreasing a load on UPC modem and everything worked flawlessly. Why more operations on the modem are causing it to reboot is still a mistery to me, especially knowing that it worked a couple of months ago, but at least I have a workaround for now. The main problem still remains though and I'm afraid it may actually be a firmware issue. Any new ideas are still welcome.
router troubleshooting upload modem reboot
router troubleshooting upload modem reboot
edited 8 hours ago
Bartłomiej Zieliński
asked 10 hours ago
Bartłomiej ZielińskiBartłomiej Zieliński
1265 bronze badges
1265 bronze badges
migrated from serverfault.com 10 hours ago
This question came from our site for system and network administrators.
migrated from serverfault.com 10 hours ago
This question came from our site for system and network administrators.
Why in all that is holy are you using Router#2 as a router, if you aren't using professional gear? Just disable the second router's DHCP and plug the primary router into the switch side, PLEASE. Put all your machines on the same segment.
– Aron
2 hours ago
add a comment |
Why in all that is holy are you using Router#2 as a router, if you aren't using professional gear? Just disable the second router's DHCP and plug the primary router into the switch side, PLEASE. Put all your machines on the same segment.
– Aron
2 hours ago
Why in all that is holy are you using Router#2 as a router, if you aren't using professional gear? Just disable the second router's DHCP and plug the primary router into the switch side, PLEASE. Put all your machines on the same segment.
– Aron
2 hours ago
Why in all that is holy are you using Router#2 as a router, if you aren't using professional gear? Just disable the second router's DHCP and plug the primary router into the switch side, PLEASE. Put all your machines on the same segment.
– Aron
2 hours ago
add a comment |
1 Answer
1
active
oldest
votes
You’ve made a well written, descriptive post. But, it’s written from the perspective that there must be something external to the modem causing the problem.
You wrote
I am able to see a log of Modem / router #1, which is unfortunately
somewhat vague. When the restart happens, it simply states that "Cable
Modem Reboot - due to power reset".
Nothing should ever cause a device to physically reset.
There are only three possible problems here:
- It’s hot and your modem is overheating. Increase air flow around the unit and test again. Put a fan directly on the unit.
- The modem or power adapter is bad. Get it replaced. It could be a firmware bug and you could ask the ISP to confirm that it is running the latest firmware, but I feel this is unlikely.
- Something is interrupting the power to the unit. Try a completely different outlet.
In my opinion, #1 is the most likely culprit and it may have already done irreversible damage requiring the modem to be replaced.
This is ISP equipment. You should be talking to them about why the modem is rebooting and then get it replaced if necessary.
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
add a comment |
Your Answer
StackExchange.ready(function()
var channelOptions =
tags: "".split(" "),
id: "3"
;
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function()
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled)
StackExchange.using("snippets", function()
createEditor();
);
else
createEditor();
);
function createEditor()
StackExchange.prepareEditor(
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader:
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
,
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
);
);
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1462424%2frouter-restarts-after-big-git-push-or-big-file-upload%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
You’ve made a well written, descriptive post. But, it’s written from the perspective that there must be something external to the modem causing the problem.
You wrote
I am able to see a log of Modem / router #1, which is unfortunately
somewhat vague. When the restart happens, it simply states that "Cable
Modem Reboot - due to power reset".
Nothing should ever cause a device to physically reset.
There are only three possible problems here:
- It’s hot and your modem is overheating. Increase air flow around the unit and test again. Put a fan directly on the unit.
- The modem or power adapter is bad. Get it replaced. It could be a firmware bug and you could ask the ISP to confirm that it is running the latest firmware, but I feel this is unlikely.
- Something is interrupting the power to the unit. Try a completely different outlet.
In my opinion, #1 is the most likely culprit and it may have already done irreversible damage requiring the modem to be replaced.
This is ISP equipment. You should be talking to them about why the modem is rebooting and then get it replaced if necessary.
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
add a comment |
You’ve made a well written, descriptive post. But, it’s written from the perspective that there must be something external to the modem causing the problem.
You wrote
I am able to see a log of Modem / router #1, which is unfortunately
somewhat vague. When the restart happens, it simply states that "Cable
Modem Reboot - due to power reset".
Nothing should ever cause a device to physically reset.
There are only three possible problems here:
- It’s hot and your modem is overheating. Increase air flow around the unit and test again. Put a fan directly on the unit.
- The modem or power adapter is bad. Get it replaced. It could be a firmware bug and you could ask the ISP to confirm that it is running the latest firmware, but I feel this is unlikely.
- Something is interrupting the power to the unit. Try a completely different outlet.
In my opinion, #1 is the most likely culprit and it may have already done irreversible damage requiring the modem to be replaced.
This is ISP equipment. You should be talking to them about why the modem is rebooting and then get it replaced if necessary.
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
add a comment |
You’ve made a well written, descriptive post. But, it’s written from the perspective that there must be something external to the modem causing the problem.
You wrote
I am able to see a log of Modem / router #1, which is unfortunately
somewhat vague. When the restart happens, it simply states that "Cable
Modem Reboot - due to power reset".
Nothing should ever cause a device to physically reset.
There are only three possible problems here:
- It’s hot and your modem is overheating. Increase air flow around the unit and test again. Put a fan directly on the unit.
- The modem or power adapter is bad. Get it replaced. It could be a firmware bug and you could ask the ISP to confirm that it is running the latest firmware, but I feel this is unlikely.
- Something is interrupting the power to the unit. Try a completely different outlet.
In my opinion, #1 is the most likely culprit and it may have already done irreversible damage requiring the modem to be replaced.
This is ISP equipment. You should be talking to them about why the modem is rebooting and then get it replaced if necessary.
You’ve made a well written, descriptive post. But, it’s written from the perspective that there must be something external to the modem causing the problem.
You wrote
I am able to see a log of Modem / router #1, which is unfortunately
somewhat vague. When the restart happens, it simply states that "Cable
Modem Reboot - due to power reset".
Nothing should ever cause a device to physically reset.
There are only three possible problems here:
- It’s hot and your modem is overheating. Increase air flow around the unit and test again. Put a fan directly on the unit.
- The modem or power adapter is bad. Get it replaced. It could be a firmware bug and you could ask the ISP to confirm that it is running the latest firmware, but I feel this is unlikely.
- Something is interrupting the power to the unit. Try a completely different outlet.
In my opinion, #1 is the most likely culprit and it may have already done irreversible damage requiring the modem to be replaced.
This is ISP equipment. You should be talking to them about why the modem is rebooting and then get it replaced if necessary.
edited 9 hours ago
answered 9 hours ago
AppleoddityAppleoddity
8,3632 gold badges13 silver badges27 bronze badges
8,3632 gold badges13 silver badges27 bronze badges
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
add a comment |
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
But wouldn't it restart more often if overheating was the cause? It restarts itself only when I'm doing a very specific operation, which is uploading something to the server and the file has to be big enough to cause any problems. Opening websites hosted on the server works ok, as well as downloading huge files on full speed from other hosts. I'll try to get some info from ISP only when nothing else helps, I don't expect much help from them. Also, I'd say that bug in the firmware seems more likely - I didn't make any updates, but I can't be sure that modem doesn't do it in the background.
– Bartłomiej Zieliński
9 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
@BartłomiejZieliński I think it's the router too, if it's not heating, it can be DPI, if the %CPU of the router choke while dooing the DPI inspection, or bad memory inside it.
– yagmoth555
5 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
There is another possibility. All of the scenarios the OP posts about are large long lived TCP connections. There could be an overflow occurring in the router's firmware. I would be interesting to see if something similar happens with a) UDP connections and b) large numbers of small TCP connections. You load test both these scenarios with qBittorrent for instance.
– Aron
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@BartłomiejZieliński It's possible that it gets hotter when it's doing more work because more data is going through it.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
@Aron That is possible, but I wouldn't expect it to say "due to power reset" then.
– user20574
2 hours ago
add a comment |
Thanks for contributing an answer to Super User!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1462424%2frouter-restarts-after-big-git-push-or-big-file-upload%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Why in all that is holy are you using Router#2 as a router, if you aren't using professional gear? Just disable the second router's DHCP and plug the primary router into the switch side, PLEASE. Put all your machines on the same segment.
– Aron
2 hours ago