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How to set boundaries and define my role with the people above me?
How to prevent a mutiny by the senior employees whom I manage?Dealing with verbose colleagues politelyHow to stay in the loop when senior managers go above you in external relations?How to handle pressure when I am not fully in control of the issue (and it is beyond my skills)?How to to document conversations, facts and History in the project?How to deal with 8 months of harressment and false accusations?How to deal with someone taking all the creditHow do I deal with a superior who seems more interested in respect than the issues?Isolation in a teamHow to teach more junior team members to keep informed of company news and important events?
.everyoneloves__top-leaderboard:empty,.everyoneloves__mid-leaderboard:empty,.everyoneloves__bot-mid-leaderboard:empty margin-bottom:0;
I am a senior developer working in this team for 4+ years and have complete technical & functional knowledge about 3-4 applications (internal) which this team is managing.
Involved persons in this situation:
- Developer (myself - contractor through my employer (indian consuting services company))
- QA Lead(contractor through my employer)
- Tech Lead- TL (FTE of client bank)
- Associate Director - AD (FTE of client bank)
Situation:
Our business analyst who was handling this 3-4 applications suddenly stopped come to work due to a medical situation and may be back to office after 6-8 months.
Current team management is not looking for an replacement but planning to manage without any business analyst.
Today is the 3rd day without business analyst and we received an change request from business users. According to my estimate, it would take 3-4 mail communications to business user to finalize the requirement and 3-4 hours effort to develop and move to QA ( so 1 man day approx. in total).
Business users are the employees of the same bank but different department sitting at other buildings/city.
Problem: This AD and TL wants to discuss in detail by involving ALL people listed above multiple times like below.
- What is this change all about?
- Whether this is fix or change request?
- What are the proofs to say this is not an defect but new change?
- What is our approach to fix this?
- Is this change needed in app2 and app3?
- Do we need to contact business users or formulate requirement by internal discussion?
- If we want to discuss with business users, What to write in the email to business? What to ask and what should not?
How many jiras to be created? one per app or one combined jira for all apps?
and goes and goes ........... OMG
We (all 4) spent almost 4-5 hours ( not continuously ) together in causal discussions like above at my seat, his seat, her seat ....
Root cause: This AD and TL giving knee jerk reactions to the communications with business users. AD is not an technical person but trying to understand technical things by asking series of questions, still anyway he don't understand.
Tech Lead is have less experience in this application (~1 year), so he knew less than me about these applications but he wants to act like a boss by giving suggestions, finding flaws etc.
I can manage this developer+ business analyst role by myself and everyone knew that but they are not letting me alone to do this.
Discussing multiple times with multiple people for each and every issue is highly irritating and according to me it is not needed.
What I want: Someone takes ownership ( me or anyone) and communicates with business user, once requirement is finalized document it and explain to the team (if necessary).
In short, I need to define my role and act according to them instead of everyone is involving, arguing and wasting time.
Difficulty: I am the lowest person in this team structure.
How can I communicate to them to define my role, so that my day-to-day
life at office will be less stressful?
I am thinking along the lines of below, but I am aware of, these are counterproductive and will spoil my career. So I am willing to learn from this community.
This is not my job.
Why you are asking this?
Don't make this unnecessarily complex, this is simple.
Let me do it, don't nag.
communication manager conflict canada people-management
add a comment |
I am a senior developer working in this team for 4+ years and have complete technical & functional knowledge about 3-4 applications (internal) which this team is managing.
Involved persons in this situation:
- Developer (myself - contractor through my employer (indian consuting services company))
- QA Lead(contractor through my employer)
- Tech Lead- TL (FTE of client bank)
- Associate Director - AD (FTE of client bank)
Situation:
Our business analyst who was handling this 3-4 applications suddenly stopped come to work due to a medical situation and may be back to office after 6-8 months.
Current team management is not looking for an replacement but planning to manage without any business analyst.
Today is the 3rd day without business analyst and we received an change request from business users. According to my estimate, it would take 3-4 mail communications to business user to finalize the requirement and 3-4 hours effort to develop and move to QA ( so 1 man day approx. in total).
Business users are the employees of the same bank but different department sitting at other buildings/city.
Problem: This AD and TL wants to discuss in detail by involving ALL people listed above multiple times like below.
- What is this change all about?
- Whether this is fix or change request?
- What are the proofs to say this is not an defect but new change?
- What is our approach to fix this?
- Is this change needed in app2 and app3?
- Do we need to contact business users or formulate requirement by internal discussion?
- If we want to discuss with business users, What to write in the email to business? What to ask and what should not?
How many jiras to be created? one per app or one combined jira for all apps?
and goes and goes ........... OMG
We (all 4) spent almost 4-5 hours ( not continuously ) together in causal discussions like above at my seat, his seat, her seat ....
Root cause: This AD and TL giving knee jerk reactions to the communications with business users. AD is not an technical person but trying to understand technical things by asking series of questions, still anyway he don't understand.
Tech Lead is have less experience in this application (~1 year), so he knew less than me about these applications but he wants to act like a boss by giving suggestions, finding flaws etc.
I can manage this developer+ business analyst role by myself and everyone knew that but they are not letting me alone to do this.
Discussing multiple times with multiple people for each and every issue is highly irritating and according to me it is not needed.
What I want: Someone takes ownership ( me or anyone) and communicates with business user, once requirement is finalized document it and explain to the team (if necessary).
In short, I need to define my role and act according to them instead of everyone is involving, arguing and wasting time.
Difficulty: I am the lowest person in this team structure.
How can I communicate to them to define my role, so that my day-to-day
life at office will be less stressful?
I am thinking along the lines of below, but I am aware of, these are counterproductive and will spoil my career. So I am willing to learn from this community.
This is not my job.
Why you are asking this?
Don't make this unnecessarily complex, this is simple.
Let me do it, don't nag.
communication manager conflict canada people-management
add a comment |
I am a senior developer working in this team for 4+ years and have complete technical & functional knowledge about 3-4 applications (internal) which this team is managing.
Involved persons in this situation:
- Developer (myself - contractor through my employer (indian consuting services company))
- QA Lead(contractor through my employer)
- Tech Lead- TL (FTE of client bank)
- Associate Director - AD (FTE of client bank)
Situation:
Our business analyst who was handling this 3-4 applications suddenly stopped come to work due to a medical situation and may be back to office after 6-8 months.
Current team management is not looking for an replacement but planning to manage without any business analyst.
Today is the 3rd day without business analyst and we received an change request from business users. According to my estimate, it would take 3-4 mail communications to business user to finalize the requirement and 3-4 hours effort to develop and move to QA ( so 1 man day approx. in total).
Business users are the employees of the same bank but different department sitting at other buildings/city.
Problem: This AD and TL wants to discuss in detail by involving ALL people listed above multiple times like below.
- What is this change all about?
- Whether this is fix or change request?
- What are the proofs to say this is not an defect but new change?
- What is our approach to fix this?
- Is this change needed in app2 and app3?
- Do we need to contact business users or formulate requirement by internal discussion?
- If we want to discuss with business users, What to write in the email to business? What to ask and what should not?
How many jiras to be created? one per app or one combined jira for all apps?
and goes and goes ........... OMG
We (all 4) spent almost 4-5 hours ( not continuously ) together in causal discussions like above at my seat, his seat, her seat ....
Root cause: This AD and TL giving knee jerk reactions to the communications with business users. AD is not an technical person but trying to understand technical things by asking series of questions, still anyway he don't understand.
Tech Lead is have less experience in this application (~1 year), so he knew less than me about these applications but he wants to act like a boss by giving suggestions, finding flaws etc.
I can manage this developer+ business analyst role by myself and everyone knew that but they are not letting me alone to do this.
Discussing multiple times with multiple people for each and every issue is highly irritating and according to me it is not needed.
What I want: Someone takes ownership ( me or anyone) and communicates with business user, once requirement is finalized document it and explain to the team (if necessary).
In short, I need to define my role and act according to them instead of everyone is involving, arguing and wasting time.
Difficulty: I am the lowest person in this team structure.
How can I communicate to them to define my role, so that my day-to-day
life at office will be less stressful?
I am thinking along the lines of below, but I am aware of, these are counterproductive and will spoil my career. So I am willing to learn from this community.
This is not my job.
Why you are asking this?
Don't make this unnecessarily complex, this is simple.
Let me do it, don't nag.
communication manager conflict canada people-management
I am a senior developer working in this team for 4+ years and have complete technical & functional knowledge about 3-4 applications (internal) which this team is managing.
Involved persons in this situation:
- Developer (myself - contractor through my employer (indian consuting services company))
- QA Lead(contractor through my employer)
- Tech Lead- TL (FTE of client bank)
- Associate Director - AD (FTE of client bank)
Situation:
Our business analyst who was handling this 3-4 applications suddenly stopped come to work due to a medical situation and may be back to office after 6-8 months.
Current team management is not looking for an replacement but planning to manage without any business analyst.
Today is the 3rd day without business analyst and we received an change request from business users. According to my estimate, it would take 3-4 mail communications to business user to finalize the requirement and 3-4 hours effort to develop and move to QA ( so 1 man day approx. in total).
Business users are the employees of the same bank but different department sitting at other buildings/city.
Problem: This AD and TL wants to discuss in detail by involving ALL people listed above multiple times like below.
- What is this change all about?
- Whether this is fix or change request?
- What are the proofs to say this is not an defect but new change?
- What is our approach to fix this?
- Is this change needed in app2 and app3?
- Do we need to contact business users or formulate requirement by internal discussion?
- If we want to discuss with business users, What to write in the email to business? What to ask and what should not?
How many jiras to be created? one per app or one combined jira for all apps?
and goes and goes ........... OMG
We (all 4) spent almost 4-5 hours ( not continuously ) together in causal discussions like above at my seat, his seat, her seat ....
Root cause: This AD and TL giving knee jerk reactions to the communications with business users. AD is not an technical person but trying to understand technical things by asking series of questions, still anyway he don't understand.
Tech Lead is have less experience in this application (~1 year), so he knew less than me about these applications but he wants to act like a boss by giving suggestions, finding flaws etc.
I can manage this developer+ business analyst role by myself and everyone knew that but they are not letting me alone to do this.
Discussing multiple times with multiple people for each and every issue is highly irritating and according to me it is not needed.
What I want: Someone takes ownership ( me or anyone) and communicates with business user, once requirement is finalized document it and explain to the team (if necessary).
In short, I need to define my role and act according to them instead of everyone is involving, arguing and wasting time.
Difficulty: I am the lowest person in this team structure.
How can I communicate to them to define my role, so that my day-to-day
life at office will be less stressful?
I am thinking along the lines of below, but I am aware of, these are counterproductive and will spoil my career. So I am willing to learn from this community.
This is not my job.
Why you are asking this?
Don't make this unnecessarily complex, this is simple.
Let me do it, don't nag.
communication manager conflict canada people-management
communication manager conflict canada people-management
edited 7 mins ago
NiceGuy
asked 25 mins ago
NiceGuyNiceGuy
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