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How do you introduce yourself on the phone in a formal setting?


How do you introduce yourself on the phone?What is the most common way to answer the phone?What is the most common way to end a phone call?Translation of “What have you been up to lately?”How do you introduce yourself on the phone?How to say “Nice to see you again”?What's the most appropriate way to stop someone on the street and ask if they speak English?How do you respond to “saludos a todos”How to introduce myself to my teacher?How do you say “nice to meet you” in Spanish?What's the formal, genderless way to greet someone in a letter?













1















We've had a question about identifying yourself when initiating a phone conversation, for an informal situation.



But what if you are making a formal call? What if you address the other person formally, e.g. don Roberto or Sr. Rodríguez, and they call you doña Alicia, Señorita Julia, Maestra Conchita, or Señora Álvarez?



I know that it's best to begin with Buenos Días or Buenas Tardes. But then what?



Please answer for both the case in which the person you want to talk to answers the phone, and also the case where a receptionist answers.










share|improve this question


























    1















    We've had a question about identifying yourself when initiating a phone conversation, for an informal situation.



    But what if you are making a formal call? What if you address the other person formally, e.g. don Roberto or Sr. Rodríguez, and they call you doña Alicia, Señorita Julia, Maestra Conchita, or Señora Álvarez?



    I know that it's best to begin with Buenos Días or Buenas Tardes. But then what?



    Please answer for both the case in which the person you want to talk to answers the phone, and also the case where a receptionist answers.










    share|improve this question
























      1












      1








      1








      We've had a question about identifying yourself when initiating a phone conversation, for an informal situation.



      But what if you are making a formal call? What if you address the other person formally, e.g. don Roberto or Sr. Rodríguez, and they call you doña Alicia, Señorita Julia, Maestra Conchita, or Señora Álvarez?



      I know that it's best to begin with Buenos Días or Buenas Tardes. But then what?



      Please answer for both the case in which the person you want to talk to answers the phone, and also the case where a receptionist answers.










      share|improve this question














      We've had a question about identifying yourself when initiating a phone conversation, for an informal situation.



      But what if you are making a formal call? What if you address the other person formally, e.g. don Roberto or Sr. Rodríguez, and they call you doña Alicia, Señorita Julia, Maestra Conchita, or Señora Álvarez?



      I know that it's best to begin with Buenos Días or Buenas Tardes. But then what?



      Please answer for both the case in which the person you want to talk to answers the phone, and also the case where a receptionist answers.







      saludos conversación-telefónica






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked 8 hours ago









      aparente001aparente001

      6,3824 gold badges14 silver badges36 bronze badges




      6,3824 gold badges14 silver badges36 bronze badges




















          1 Answer
          1






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          2














          This depends a lot on the culture, so, as they say, your mileage may vary. For me, using honorifics is mostly out of the question except for señor or señora. Using señorita for unmarried women is still heard of, and there's no suitable neutral replacement equivalent to English Ms. Female kindergarten and primary school teachers are customarily termed señorita but it's mostly by their pupils and their parents. I've never heard don or doña being used in formal calls.



          I employ academic titles only in the most formal situations, mostly doctor, arquitecto, ingeniero, profesor and their feminine versions, only when I'm sure that the other person is normally addressed like that and/or insists on it. If not, señor and señora.



          If I know the full name, I use it. This I find best if the other person has a very common surname like Pérez, García, López, etc.



          I usually begin by saying «Mi nombre es... y estoy llamando desde... Quería/Querría/Quisiera hablar con... ¿Se encuentra él/ella?» or something like that. If I begin formally like that and the other person replies informally (i.e. by calling me by my first name), I tend to switch to the informal register immediately (but that's me and my usual kind of exchange).



          If the person I want to talk to picks up the phone and I recognize their voice, I might simply say «¿Hablo con...?» to confirm. If not, I assume some receptionist or secretary is talking to me and proceed as above.



          This all applies to calls from my office. I seldom call anyone formally for private purposes. When doing so, I guess I would be leaving out my own identification and just get to the point of asking for whoever it is I want to talk to, or simply state what it is that I want in a conventional polite register («Quisiera averiguar sobre...» or «Llamo para preguntar si sería posible...» or the like).






          share|improve this answer























          • Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

            – aparente001
            6 hours ago













          Your Answer








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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          2














          This depends a lot on the culture, so, as they say, your mileage may vary. For me, using honorifics is mostly out of the question except for señor or señora. Using señorita for unmarried women is still heard of, and there's no suitable neutral replacement equivalent to English Ms. Female kindergarten and primary school teachers are customarily termed señorita but it's mostly by their pupils and their parents. I've never heard don or doña being used in formal calls.



          I employ academic titles only in the most formal situations, mostly doctor, arquitecto, ingeniero, profesor and their feminine versions, only when I'm sure that the other person is normally addressed like that and/or insists on it. If not, señor and señora.



          If I know the full name, I use it. This I find best if the other person has a very common surname like Pérez, García, López, etc.



          I usually begin by saying «Mi nombre es... y estoy llamando desde... Quería/Querría/Quisiera hablar con... ¿Se encuentra él/ella?» or something like that. If I begin formally like that and the other person replies informally (i.e. by calling me by my first name), I tend to switch to the informal register immediately (but that's me and my usual kind of exchange).



          If the person I want to talk to picks up the phone and I recognize their voice, I might simply say «¿Hablo con...?» to confirm. If not, I assume some receptionist or secretary is talking to me and proceed as above.



          This all applies to calls from my office. I seldom call anyone formally for private purposes. When doing so, I guess I would be leaving out my own identification and just get to the point of asking for whoever it is I want to talk to, or simply state what it is that I want in a conventional polite register («Quisiera averiguar sobre...» or «Llamo para preguntar si sería posible...» or the like).






          share|improve this answer























          • Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

            – aparente001
            6 hours ago















          2














          This depends a lot on the culture, so, as they say, your mileage may vary. For me, using honorifics is mostly out of the question except for señor or señora. Using señorita for unmarried women is still heard of, and there's no suitable neutral replacement equivalent to English Ms. Female kindergarten and primary school teachers are customarily termed señorita but it's mostly by their pupils and their parents. I've never heard don or doña being used in formal calls.



          I employ academic titles only in the most formal situations, mostly doctor, arquitecto, ingeniero, profesor and their feminine versions, only when I'm sure that the other person is normally addressed like that and/or insists on it. If not, señor and señora.



          If I know the full name, I use it. This I find best if the other person has a very common surname like Pérez, García, López, etc.



          I usually begin by saying «Mi nombre es... y estoy llamando desde... Quería/Querría/Quisiera hablar con... ¿Se encuentra él/ella?» or something like that. If I begin formally like that and the other person replies informally (i.e. by calling me by my first name), I tend to switch to the informal register immediately (but that's me and my usual kind of exchange).



          If the person I want to talk to picks up the phone and I recognize their voice, I might simply say «¿Hablo con...?» to confirm. If not, I assume some receptionist or secretary is talking to me and proceed as above.



          This all applies to calls from my office. I seldom call anyone formally for private purposes. When doing so, I guess I would be leaving out my own identification and just get to the point of asking for whoever it is I want to talk to, or simply state what it is that I want in a conventional polite register («Quisiera averiguar sobre...» or «Llamo para preguntar si sería posible...» or the like).






          share|improve this answer























          • Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

            – aparente001
            6 hours ago













          2












          2








          2







          This depends a lot on the culture, so, as they say, your mileage may vary. For me, using honorifics is mostly out of the question except for señor or señora. Using señorita for unmarried women is still heard of, and there's no suitable neutral replacement equivalent to English Ms. Female kindergarten and primary school teachers are customarily termed señorita but it's mostly by their pupils and their parents. I've never heard don or doña being used in formal calls.



          I employ academic titles only in the most formal situations, mostly doctor, arquitecto, ingeniero, profesor and their feminine versions, only when I'm sure that the other person is normally addressed like that and/or insists on it. If not, señor and señora.



          If I know the full name, I use it. This I find best if the other person has a very common surname like Pérez, García, López, etc.



          I usually begin by saying «Mi nombre es... y estoy llamando desde... Quería/Querría/Quisiera hablar con... ¿Se encuentra él/ella?» or something like that. If I begin formally like that and the other person replies informally (i.e. by calling me by my first name), I tend to switch to the informal register immediately (but that's me and my usual kind of exchange).



          If the person I want to talk to picks up the phone and I recognize their voice, I might simply say «¿Hablo con...?» to confirm. If not, I assume some receptionist or secretary is talking to me and proceed as above.



          This all applies to calls from my office. I seldom call anyone formally for private purposes. When doing so, I guess I would be leaving out my own identification and just get to the point of asking for whoever it is I want to talk to, or simply state what it is that I want in a conventional polite register («Quisiera averiguar sobre...» or «Llamo para preguntar si sería posible...» or the like).






          share|improve this answer













          This depends a lot on the culture, so, as they say, your mileage may vary. For me, using honorifics is mostly out of the question except for señor or señora. Using señorita for unmarried women is still heard of, and there's no suitable neutral replacement equivalent to English Ms. Female kindergarten and primary school teachers are customarily termed señorita but it's mostly by their pupils and their parents. I've never heard don or doña being used in formal calls.



          I employ academic titles only in the most formal situations, mostly doctor, arquitecto, ingeniero, profesor and their feminine versions, only when I'm sure that the other person is normally addressed like that and/or insists on it. If not, señor and señora.



          If I know the full name, I use it. This I find best if the other person has a very common surname like Pérez, García, López, etc.



          I usually begin by saying «Mi nombre es... y estoy llamando desde... Quería/Querría/Quisiera hablar con... ¿Se encuentra él/ella?» or something like that. If I begin formally like that and the other person replies informally (i.e. by calling me by my first name), I tend to switch to the informal register immediately (but that's me and my usual kind of exchange).



          If the person I want to talk to picks up the phone and I recognize their voice, I might simply say «¿Hablo con...?» to confirm. If not, I assume some receptionist or secretary is talking to me and proceed as above.



          This all applies to calls from my office. I seldom call anyone formally for private purposes. When doing so, I guess I would be leaving out my own identification and just get to the point of asking for whoever it is I want to talk to, or simply state what it is that I want in a conventional polite register («Quisiera averiguar sobre...» or «Llamo para preguntar si sería posible...» or the like).







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered 7 hours ago









          pablodf76pablodf76

          24.2k1 gold badge17 silver badges73 bronze badges




          24.2k1 gold badge17 silver badges73 bronze badges












          • Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

            – aparente001
            6 hours ago

















          • Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

            – aparente001
            6 hours ago
















          Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

          – aparente001
          6 hours ago





          Great start, thanks. Now we need you to use your imagination and tell us how you would do it if you were the older or self-important person who does not introduce himself as Juanito, especially in situations where the two people already know each other. I used to stumble over this when I was making business calls. The relationship was solidly on usted footing, partly because the two parties were of opposite genders. A weekly call was needed for business purposes. I think it's easiest to use one's imagination to write authentic examples if you write a snippet of dialogue. Thanks much.

          – aparente001
          6 hours ago

















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